Binnacle.com Reviews

4.8 Rating 1,665 Reviews
97 %
of reviewers recommend Binnacle.com
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About Binnacle.com:

Binnacle.com is Canada's premier supplier of marine,
sailing and boating accessories and equipment.
We stock an extensive range of gear for recreational
boating, sailing and boats of all kinds. Our online store has been operating for over 20 years.

Visit Website

Phone:

800-224-3937

Email:

info@binnacle.com

Location:

1065 Purcells Cove Road
Halifax
B3N 1R2

Anonymous
Anonymous  // 01/01/2019
Ordered and then realized they use ground shipping. Could have been airshipped. Small item. Disappointed
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Posted 3 years ago
We provide all of the shipping information in the shipping tab of each product page. I am sorry if you assumed it was shipping air but nothing in our shipping information would suggest that. We provide estimated shipping times for each province and for Alberta it shows 4 -5 business days. Unfair rating because we did not nothing wrong
Posted 3 years ago
Excellent service
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Posted 3 years ago
Binnacle service is consistently excellent. Good products at reasonable prices. Fast delivery.
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Posted 3 years ago
Good catalogue, quality products on hand, quick and efficient online sale and delivery. Not much more to expect from an online transaction. Watch your Amazon pricing many things are less costly to buy from Canadian sources than to pay differential tariffs and high exchange rates. Binnacle pricing in my opinion is fair and my choice to keep commerce in Canada
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Posted 3 years ago
Very efficient and professional service. Parts arrived within a few days. Replied to my questions and requests within a few days.
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Posted 3 years ago
Fast, clear communications. Items as promised!
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Posted 4 years ago
They didn't have what I ordered in stock, but found an equivalent substitute immediately.
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Posted 4 years ago
What I received is not what I ordered and it appears that the site has now been changed so the product I wanted is no longer shown. If Binnacle wants to make substitutions then they should contact the customer. I now have 2 coils of rope that are unsuitable and about 5,000 km. and a lot of expense to get back.
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Posted 5 years ago
Hi Scott, did you contact us with regards to your dissatisfaction with your order? Please send an email to info@binnacle.com and I will see if I can resolve the problem
Posted 5 years ago
Binnacle.com is rated 4.8 based on 1,665 reviews