Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Bioglow Wood Fuels Reviews

4.7 Rating 498 Reviews

93 %

of reviewers recommend Bioglow Wood Fuels

Company Reviews

Product Reviews

4.7

Based on 498 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website

Phone:

020 3002 0359

Email:

info@bioglow.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

Write Your review

Tell us how Bioglow Wood Fuels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the Lexto fire lighters, brilliant product, I only use 2 or 3 in minutes I have a roaring fire.”

“Well done bio glow first class products with first class service delivery went smoothly and the staff were great,, pleased to be a Bioglow customer will be back for more thanks for keeping us warm outstanding company ,,”

“As a rural customer up in the Highlands I have found Bioglow to provide an excellent service, timely delivery and excellent communications. Their log products provide us with excellent heat and longevity in our stove. As with all wood providers, the cost has gone up significantly recently but still very competitive in the current market.”

“Ordering and subsequent delivery were effortless. The briquettes burn well and last a reasonable time.”

“Great service and products arrive well packed. Just wish the transport companies would call the day before to confirm delivery, just by luck we've been at home on two occasions.”

“Fast delivery less than 3 days”

“Easy to order, delivered quickly and logs are great. Will use again definitely”

“We have had 3 full pallets of briquettes in the last 3 years. Just taken the 3rd delivery. The first load were 'Nestro oak' these were the best, looks like they came from lithuania or somewhere eastern european. Shreds of oak compacted into 5 large logs per pack. Very hot and very long lasting. They are what made me decide to get a pallet load every year, to top up the log supply as a ' handy no splitting easy to use for the wife while I'm away from home fuel '. They lasted 6 months mixing with any other logs I could find. The next load were different, a mix of hard and softwoods apparently. Similar size but these had a hole through the middle, compacted small chips and a bit crumbly rather than the large oak shreds of the previous ones so, a bit messy, vaccuum on standby. Still 5 per pack. Nearly as long burning too. The most recent ones are smaller, 7 per pack. They burn hot, but not as long. I preferred the larger logs they just burn longer. Luckily a dead elm blew down nearby last week so I can use the briquettes to get those logs going. The price has jumped by £200 (per pallet) in the last year...gulp. Still a good product very hot clean burning, easy to use. I live rural west coast scotland, Bioglow manage to deliver and easy to order from.”

“I’m very pleased with the heat logs. Ordering was easy and delivery went smoothly too. I’ll be buying from here next winter”

“I had a question before ordering. This was speedily answered and the order created. Delivery was just a few days. The carriers were excellent too.”

“Excellent service - easy to deal with and prompt delivery.”

“Prompt delivery, and a good firm to deal with.”

“Excellent prices and service”

“I usually purchase several full pallets of briquettes annually from Bioglow Wood Fuels and have done so happily for several years without issue, I thoroughly recommend them. Whenever I have cause to contact them directly I find them helpful & accommodating to my needs, their pricing is extremely competitive and their 3rd party courier drivers always oblige in delivering the pallet an extra 100ft or so from the stated 'kerbside drop' saving me much time and effort handballing the load into the house.”

“Very pleased to purchase the products. We got a lot of heat with hardly any ashes , it smells a bit while burning, it is a fantastic product to keep warm at a lot cost.”

“Always happy with our product and delivery drivers are always helpful and on time”

“Service and delivery arrangements are excellent as is the product.”

“Quality,price & delivery very good”

“Reliably good delivery and competitive prices. Products accurately described & good value.”

“Good price - good service!”

«
1
2
3
4
5
»

Bioglow Wood Fuels is rated 4.7 based on 498 reviews