Bioglow Wood Fuels Reviews

Name: Bioglow Wood Fuels
Rating: 4.69

4.7 Rating 498 Reviews

93 %

of reviewers recommend Bioglow Wood Fuels

4.7

Based on 498 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bioglow Wood Fuels:

Our mission is to bring quality wood fuel, via the internet, direct to customers and wholesalers, at the most competitive prices in the market. We are able to fulfil orders from single test boxes to thousands of tonnes of wood pellets, heat logs and kiln-dried logs.

Visit Website

Phone:

020 3002 0359

Email:

info@bioglow.co.uk

Location:

23, Whitestone Way, Croydon
CR0 4WF

Write Your review

Tell us how Bioglow Wood Fuels made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2nd time I have purchased a pallet of pini-kay from bioglow. Excellent customer service and a price that cant be beaten.”

Helpful Report

“Fabulous company with really good customer service. Brilliant heat logs that really warm up the house and are environmentally friendly.”

Helpful Report

“Always helpful, responsive service and rapid delivery. The heat logs are excellent and I've been burning them in our stove for years now.”

Helpful Report

“Amazing product (Fine white RUF Logs) which lasts for such a long time in our stove. Customer Service was brilliant whenever I needed to speak with them about delivery, and shipping was quick and efficient. I can't recommend Bioglow highly enough.”

Helpful Report

“very good product with quick efficient delivery free even to the highlands of scotland.”

Helpful Report

“Love bio glow, order a 1/2 pallet of RUF biologs last year and a full pallet this year. Better than burning logs saves on kindling and starters and sustainable too.”

Helpful Report

“easy to use website, wood pellets arrived ahead of schedule.”

Helpful Report

“We purchased the white RUF logs and found them to be excellent, far superior to any other logs, the service of the Compsny is also excellent.”

Helpful Report

“Excellent fast service. Price did increase on my last order but Bioglow has always been cheaper when I do a comparison with other providers.”

Helpful Report

“Excellent service and quality: I can recommend Bioglow.”

Helpful Report

“Great service”

Helpful Report

“Excellent service”

Helpful Report

“My usual supplier was out of stock. Rang Bioglow , very helpful and in stock.Quick delivery. I think the pellets are much better quality, bags seem bigger and less dust. Happy to recommend them. Haulier delivered 2 days earlier than they said and some split bags but that was the hauliers fault.”

Helpful Report

“We'll tracked delivery, friendly and helpful driver, great quality product. Bought last winter, this winter, and will buy again.”

Helpful Report

“Very professional. Always deliver the best product and on time.”

Helpful Report

“Burnt the first bricks tonight. Delighted with the heat and burning time”

Helpful Report

“Very good service. We ordered pal this time as birch was not available. I must say I do prefer the birch.”

Helpful Report

“I was initially told that it could take up to three weeks for delivery but something was obviously wrong with the information provided as the shipment was delivered within three days. I am delighted with the product and the service, living in a very remote area I was pleased that the delivery was very reasonable, unlike many other suppliers that charge an arm and a leg to deliver to my home.”