BJS Home Delivery Reviews

1.9 Rating 71 Reviews
21 %
of reviewers recommend BJS Home Delivery
1.9
Based on 71 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 58%
Customer Service
Communication Channels
Email, Telephone

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BJS Home Delivery 1 star review on 19th May 2022
Anonymous
BJS Home Delivery 1 star review on 21st August 2021
Anonymous
BJS Home Delivery 1 star review on 1st April 2021
Anonymous
Anonymous
Anonymous  // 01/01/2019
Jennifer C. helped me fix my glasse. She is the best of the best .
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Posted 1 month ago
Just had a bed delivered. Excellent service. Notification the night before to let me know my three hour delivery times. Then a phone call 30mins before delivery. Carried the two parcels inti our apartment and were gone within 15 mins.
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Posted 1 month ago
Bit sceptical about this company delivering to me after reading all the negative reviews, but cannot fault the service i received. Estimated time given to me day before delivery for a 3 hour time slot, phone call received on day of delivery advising me that delivery would be within 30 to 40 minutes (pretty much within first half hour of estimated time slot). Delivery was 45 minutes after the call and had no issues whatsoever.
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Posted 5 months ago
Karum and Tom delivered our mattress this morning. They called beforehand to advise delivery time, they were polite and helpful and found a difficult to locate property. Very happy with the service provided
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Posted 1 year ago
Efficient comma and the delivery guys are always super polite.
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Posted 1 year ago
Excellent! Plenty of communications regarding deliver and estimated time of arrival driver phoned to say 30 minutes away an 27 minutes arrived. Very pleasant driver who helped with it into hallway. Very pleased would definitely recommend
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Posted 1 year ago
Excellent! Plenty of communications regarding deliver and estimated time of arrival driver phoned to say 30 minutes away an 27 minutes arrived. Very pleasant driver who helped with it into hallway. Very pleased would definitely recommend.
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Posted 1 year ago
Bjs very Good job
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Posted 2 years ago
Tara and Chris delivered my bedroom furniture this morning and l want to say how wonderful they were so polite and friendly if LD had a delivery from Harrods l could not of had better service thank you so much.Stella Gray.
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Posted 2 years ago
Delivered my goods today. Very helpful and polite.
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Posted 2 years ago
BJS delivered my new tv today. They were absolutely brilliant. Happy, polite, helpful, respectful of the property, covid safe and thorough in checking the product and packaging. Delivery services are so common now it’s hard to stand out. These guys today showed how it’s done at it’s best. Made the excitement of receiving a new tv even more enjoyable.
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Posted 2 years ago
From start to finish, Team 46 were very efficient. I was telephoned before hand to say when they would be arriving. On arrival they took the boxes upstairs and even though we had sheets on the floor, before entering the bedroom they took their shoes off. They were very pleasant a d courteous.
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Posted 3 years ago
Great experience. Proactive Messages and updates and a call ahead on the day. Polite and efficient too.
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Posted 3 years ago
Very fast delivery, fantastic service, definitely will use again.
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Posted 4 years ago
Binny and Raj (team 96) were very friendly and did everything they could to get the package up the stairs. Unfortunately it was too big but they gave it a good shot on an obviously busy day. They are really lovely chaps. It's just a shame that Made are packaging a sofa bed (which I would have thought is meant to be upstairs in most houses?!) in a box too big to be delivered.
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Posted 4 years ago
Scheduled delivery between 1-4, rang at 2 to say 1 hour away. Left work thinking I’d be back in time, delivery arrived 4.40. There’s my Christmas attendance bonus down the swanny! Apart from that all good.
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Posted 2 years ago
Over one hour late on their delivery slot. The driver contacted me by phone to say could not find address. Asked if I would go outside and wave a torch, which I did in the dark and pouring rain at the end of a 200yards Lane. Repeated this twice before success. Uou7 I would point out If BJS had made it easier for me to give them my “What3words” location they would not have been lost.
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Posted 3 years ago
Arrogant Rude impolite delivery men. One stayed to remonstrate with me while the other one disappeared without a word. DO NOT USE THIS COMPANY. Unable to communicate their company delivery policy without being offensive. Gave me orders in my own house without saying please! Had a look of indignation when I asked pertinent questions in a civil manner. Terrible experience. I will always check that I do not purchase items from companies that use this company. AVOID AVOID AVOID
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Posted 1 year ago
Hi I'm gillian, I've been stuck in traffic this morning since 7 o clock. And fkr my unfortunate event I've been stuck behind a name thst doesn't make any sense. 2 man home delivery? You guys need to sort yourself out as you live in a place called Wednesbury as surely frisbury would be a better choice. Don't see why you need 2 people to deliver my wife's vibrator
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Posted 2 years ago
Really poor service communication was bad and no sense of customer expectation. Just wanted to drop the delivery on my door step. Would never use these guys again
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Posted 2 weeks ago
BJS Home Delivery is rated 1.9 based on 71 reviews