“Awful customer services. Blinds supplied incorrectly but would do nothing about it so ended up with 4 blinds that don't fit. Useless and rude. Would not give 1 star but have to give something and then threatened me if I put a bad review on about them!!!!!!!! Steer clea”
“A company with no costumer service at all. All they care is crabbing your money and their role stops there. Whatever problem you face after your money reach their account do not expect a resolution!
They are very good in finding useless excuses for any problem it may occur to your order but definitely not interested to offer a satisfactory solution!
FAR AWAY FROM THIS TERRIBLE COMPANY!!!”
“Do not order blinds from blinds4uk thinking you'll be saving yourself money and time. Before placing my order, I measured and re-measured my 2 windows countless times, to ensure I provided the correct measurements. I ordered 2 perfect fit black out blinds. They arrived flat packed, so you have to make them up (which is fine). 1 blind fitted perfectly, the other had been manufactured too big in height and the retailer and supplier refused to accept responsibility for their error. After countless phone calls and emails to get the supplier to admit their mistake and send me 2 height panels at the correct height (which wouldn't have cost them much), I was told "sorry, there is nothing we can do." So I had no choice but to bin the blind or take a hack-saw to both side panels (which I did) to make the blind fit. If the supplier had made an error on the width, I wouldn't have been able to cut it down in size. No customer expects to have to do the job of hack-sawing metal (which took ages) for a product they have paid good money for. I would advise you to buy your blinds from a company that values their customers better. Maybe when they have a lack of business, due to bad reviews, they may smarten their act up? You've been warned - buy from them at your own peril.”
“Awful. I ordered conservatory venetian blinds and the finishing off was terrible. They were to go on a split door and the headrail had no casing on it, everything was on view and looked horrendous and ugly. Made a complaint to be told that their headrails are not covered up, but you cannot see this in the photos nor does it state it. Cannot return as made to measure and no help offered. Glad I only ordered the door to start with and not the whole room in one go. Save your money, go elsewhere. I went here because it was cheaper than the others. Good lesson learnt, if you go cheap you will end up paying twice and not being happy. Go to a more reputable company and pay that bit extra for a decent service and goods. STAY AWAY”
“Awful experience!
Having submitted my accurate measurements for a recess blind, they have sent me a blind that does not fit. They make a 4cm assumption for mechanism and brackets...however the manufacturer suggests 3.5cm and having measured it in real life, it's actually 3cm. So my blind is 1cm too short at its maximum!
I have written to Blinds4UK but they hide behind their principles and make no allowance for the contradiction with the manufacturer. They have not delivered the service contacted for and I must resort to small claims to get anything back.
So please, please shop elsewhere if you're looking for recess fitted blinds. There is not much you can do with a blind that's too small! The customer service here is poor and they are nothing but a distribution arm for the manufacturer, so will never have the margins to put right any errors. Shop elsewhere!”
“Blind too short for recess. Blinds4uk say it has been made correctly for the gap I gave them despite overall length of blind and bracket being 5mm too short. Won't explain how they came to that conclusion. They want £65 up front to have the blind 'tested' which wil be refunded IF the blind turns out to be faulty! They have stopped responding to my emails. Would give them 0 stats if I could. AVOID!”
