“DO NOT DO BUSINESS WITH THESE PEOPLE
A lovely company at the beginning, I explained my new business intentions and they assured me I had the correct policy. 8 months later as my business began to grow ( as I had informed them at the beginning) they said I had to by a second policy and the only way I could get this additional policy was to rent or buy a business premises! An expense i did not want and a property i did not need. Then 1 morning I wake up to a refund of all the premium I had paid i phoned Bollington and explain that a large sum of money had been deposited into my account and questioned why they said that on further investigation they discovered I was not actually insured!! I had at the time 4 tradeplate drivers on the road and a transporter and none of them had been covered correctly! They instructed me to cancel my policy and they would then set up the correct 1 for me. Every day for a week I called questioning the money and my insurance and every day i was advised the money was mine as it was an error on their part. I was phobed off for days regards to my policy so in the end I took a new policy out with another company. A month went past and I had a letter asking for all the money back!! And I was still insured with them!!?? I explained what had gone on and after a week of being told the money was mine i invested it back into the business. thrown from advisor to advisor we finally negotiated a payment plan and a final sum. Set up a DD and they tried to take out twice the agreed amount!!! After many emails and phone calls the first lockdown happened and I heard no more until this morning when a High Court bailiff turned up at my door. I had not received any correspondence through lock down RE legal action.. these seem to be a cowboy company!! Unprofessional and very sneaky regards the way they do do things a big scam for money...”
