Bookaway Insights

Bookaway have a Customer Happiness Grade of B. Customers love their customer service and are happy with their refunds.

 

B
Happiness Grade
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B-

Refunds - Average

66.67%
Industry Average
A
92.31%
Industry Average
" Great service "
- Anonymous
" My wife and I booked a bus from Kathmandu to Pokhara. We had a few questions and their customer service was quick to reply. Site is easy to navigate and they don't have any hidden costs like some other companies. "
- Michael K.
" Booked a bus from Yangon the Bagan and had a great journey. You really get a good value for your money- the bus was comfortable, great service. "
- Emily

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