Bookmundi Reviews

4.7 Rating 674 Reviews
93 %
of reviewers recommend Bookmundi
4.7
Based on 674 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5

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Anonymous
Anonymous  // 01/01/2019
The website is easy to navigate and has a lot of useful information. The booking process was very smooth and their customer service is excellent, especially Juliana and James who would respond within 24 hours and were always helpful! I highly recommend you book your trip through them.
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Posted 2 months ago
The booking process was excellent. The website is clear, simple and easy to navigate. Processing was carried out immediately with a booking reference number followed a little later by a confiramtion email. Any questions regarding the trip wwere ansered immediately
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Posted 2 months ago
Best of the best!
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Posted 2 months ago
Nice service
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Posted 2 months ago
Exceptional service throughout. My experience with MiCuba has been fantastic. Monique and her team are extremely responsive, professional, and accommodating. We collaborated and exchanged ideas to build the ideal itinerary. The entire trip went without a glitch. We were able to rely on all the plans that were arranged; every day, all the guides and drivers were punctual allowing us to experience piece of mind. In addition, we were provided with an onsite contact - just in case. The experience with MiCuba couldn't have been any better!
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Posted 2 months ago
Everyone has been extremely supportive patient and helpful. It’s makeong me feel very secure with my travel plans
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Posted 2 months ago
Bookmundi Customer Service is super efficient . My experience with them could not be better and this is why we are return customers.
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Posted 2 months ago
Service was good. We were assigned a travel expert same day as our inquiry. The travel expert, Ms Hien, ensured that the proposed tour package aligned with our desires. She was easy to work with and knowledgeable. Tour package pricing was reasonable. Payment was easily accomplished through Bookmundi website.
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Posted 2 months ago
Posted an earlier review of one star that prompted Bookmundi to reach out to the tour operator and clarify my questions. I am very satisfied with the response and have adjusted my review to 5 stars.
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Posted 3 months ago
Booked a Mt Everest Base Camp Trek with Bookmundi I had to later alter due to unforeseen issues. Bookmundi resolved my issue to my satisfaction.
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Posted 3 months ago
Hi Gerardo, We are very happy to hear that we were able to resolve your issue. We hope you get a great time on your trip to Nepal. If there is anything else you need help with, please do let us know.
Posted 2 months ago
I am very happy with Bookmundi customer service and Mr. Tomaz Martinek, the tour organiser. Customer service team has helped me to communicate with Mr. Tomaz when I had problems via the emails. Mr. Tomaz is also a very professional tour expert that gives very good advice on the tour plans, taking in consideration the safety and comfort of my children who will be travelling with me. He is also very patient in answering all my questions of which I appreciate very much. I would highly recommend Bookmundi to all that wish to plan a trip to Switzerland to suit your family needs.
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Posted 3 months ago
The bookmundi customer service team was very helpful and did a fantastic job in sorting out my travel credits! Thank you for being accomodating and patient in answering my queries.
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Posted 3 months ago
Nicu was so helpful. I constantly asked questions and he was so helpful and knowledgeable with anything I threw at him.
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Posted 3 months ago
The site is easy to explore and straight forward. Booking is easy and confirmation soon followed.
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Posted 3 months ago
The customer service team at Bookmundi is very efficient and easy to work with. I look forward to booking more trips with them.
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Posted 3 months ago
All was good, have booked through you before, never a problem.good prices and wide choice.
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Posted 4 months ago
Quick and easy all the information that was needed to make booking simple
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Posted 4 months ago
Useful feedback
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Posted 4 months ago
Bookmundi is a company I highly recommend. I have been working with James Harrison, a professional who really cares and takes his work seriously! Always responding in timely manners, very patient and kind responses. I will book through this company again hopefully soon.
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Posted 4 months ago
Quick in response and forfilling customer requests
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Posted 4 months ago
Bookmundi is rated 4.7 based on 674 reviews