Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Bookmundi Reviews

4.7 Rating 680 Reviews

93 %

of reviewers recommend Bookmundi

Company Reviews

4.7

Based on 680 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5

Write Your review

Tell us how Bookmundi made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my third “adventure” with Bookmundi. My first trip was solo, second with a friend, this my third time is with 3 friends. I have always enjoyed my trips, and he local guides have been knowledgeable and great personalities. Who is ants a beach holiday lying on a sun bed when you can meet the locals, learn their history and culture.”

Posted 10 months ago

“I used bookmundi for the first time and I am happy with customer service I received. Very quick and professional. Will use it in future again. Thank you”

Posted 10 months ago

“Best service”

Posted 10 months ago

“Guilia has been great responding and getting our itinerary put together for a smooth trip.”

Posted 10 months ago

“Nothing to complain”

Posted 11 months ago

“Response time is very quick and they are very accommodating.”

Posted 11 months ago

“We really enjoyed our travel to Cuba with Bookmundi! They arranged for two very nice casa particulares and the tour guide for the Welcome Tour and Oldtimer Tour was very knowledgeable and helpful. We also really enjoyed the Tropicana show and recommend it to anyone going to Cuba!”

Posted 11 months ago

“Easy to book and very quick response time with questions, would use company in the future as well for trips.”

Posted 11 months ago

“Good customer service. Reply was very quick and helpful. I can't wait to be on the tour!”

Posted 11 months ago

“Very good service, we are looking forward to the trip.”

Posted 11 months ago

“Fast and hasslefree. Recommend :)”

Posted 11 months ago

“Easy to understand trips and expectations. Clear booking process and attentive and helpful customer service with quick responses.”

Posted 11 months ago

“I found a discount code, and it was not applied to my initial payment. They credited me as soon as I emailed them. Quick efficient and excellent customer service!!!! my first time dealing with this company… so far, I love them!!”

Posted 11 months ago

“Hi, It was nice to book a trip to Colombia through Bookmundi. We can ask everything to Vivien and in the end, we were satisfied with Vivien's all explanations about the trip. After we were persuaded about the expenses we paid the deposit very easily and quickly in the offer of Bookmundi. This was great. I hope the remaining proceeds will be very easy and helpful. And I hope the trip will be better than our expectations; this is the most important part of our cooperation with Bookmundi. Thank you”

Posted 11 months ago

“Communication with Bookmundi was very efficient. Thanks for all your help.”

Posted 11 months ago

“Response to my request & the following changes were swift & competent.”

Posted 11 months ago

“We have tried multiple times to contact you with questions via messaging and email. Could you please provide us with information pertaining to how we will be picked up at the airport the name of the hotels and we would like an itinerary sent to us 7-25-23 This trip that we have fully paid for begins in six days. We still do not have any itinerary and have made multiple requests for this only to be told they will get it to us.. at this point I feel like I have been scammed. I gave them zero stars.”

Posted 1 year ago

Hi Denise, We apologize for any inconvenience caused by our attempts to reach you regarding your upcoming trip. We understand that you have concerns regarding the details of your airport pickup, hotel information, and itinerary. Please note that our operations team will be sending you vouchers, tickets, and a day-to-day itinerary via email 10 days prior to the trip start date. This will include all the information you have requested. Additionally, we have already sent you a response to your inquiries explaining the same. To provide further assistance, one of our Customer Relations agent has directly reached out to you. They will be available to assist you with any further inquiries or concerns you may have. Best, Sarah Bookmundi

Posted 11 months ago

“They respond promptly and resolve issues professionally”

Posted 1 year ago

“Nothing is too much trouble. Responses to queries are within days. Very happy so far (haven’t been on the actual trip yet).”

Posted 1 year ago

“Outstanding travel service. Bookmundi worked with MiCuba to set me up with an apartment in Old Town Havana, rides to and from the airport, and local contacts to help me get acclimated, help with touring around the city, and setting up a taxi ride for my 2 days in Varadero. Daniel and Daniella were absolutely outstanding hosts and guides, it was such a huge help to be able to meet them and touring the city with Danny was like walking around Havana with an old friend. I 100% recommend Bookmundi and try and get Danny and Dani as your hosts!! Thanks guys!”

Posted 1 year ago

«
1
2
...
4
5
6
7
8
»

Bookmundi is rated 4.7 based on 680 reviews