Bookmundi Reviews

4.7 Rating 680 Reviews
93 %
of reviewers recommend Bookmundi
4.7
Based on 680 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 92%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5

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Anonymous
Anonymous  // 01/01/2019
Bookmundi are very reactive and helpful. I recommend booking a holiday with them.
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Posted 1 year ago
They responded quickly and clearly. Unfortunately, I needed to cancel and they were very accommodating. I will use them again in the future.
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Posted 1 year ago
Great customer service, specifically Yasmine has been great at sending information and updates!
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Posted 1 year ago
I had been planning a trip to Morocco for quite some time and knew exactly where I wanted to go. Normally I'm a solo traveler, but decided to look into group tours. After a lot of comparison shopping, I found the Morocco Encompassed tour that goes everywhere I want to go at a fair price. Bookmundi made the process easy, they respond quickly to emails, and take into consideration special requests. I recommend.
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Posted 1 year ago
Received quick assistance with a great tour in Cuba.
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Posted 1 year ago
Sarah was such a good help with responding to emails , she was so informative and really cares about our trip we had booked and was setting us up for success. Very impressed
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Posted 1 year ago
Yasmine has been extremely helpful she put together a great itinerary for us! I will recommend bookmundi to my friends and family
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Posted 1 year ago
My husband and I have been trying to get to the Netherlands for 3 years now (Covid.) Our trip has been booked and rebooked to new dates 3 times. It's almost embarrassing like it was my fault the world had a pandemic. Bookmundi was FANTASTIC! They very patiently worked with us every step of the way to make certain we were taken care of and we are finally leaving in 3 weeks for our trip! Questions were answered and emails responded to very quickly. This is our one trip of a lifetime, but if we were ever able to travel overseas again, we will definitely go through Bookmundi.
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Posted 1 year ago
My Bookmundi rep, Emily, was great. She responded promptly to all my inquiries and requests and was always upfront with information. I will definitely use Bookmundi in the future when booking my vacations.
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Posted 1 year ago
Thank you for your prompt service. I followed instructions which helped me to navigate this booking up so far up to this point.
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Posted 1 year ago
I understand how stressful travelling to another country with booking, transportation, flights, weather, etc and trying to arrange, making sure every single detail is covered. Well, Peter from Bookmundi assuaged all that. He was very responsive and patient with me, addressing my questions and concerns. He even took screen shots of every step for me to complete my pre tour registration online. He went over and beyond what was expected of him. Thank you Peter for taking care of me and my family.
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Posted 1 year ago
Fast response and provide clear answer
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Posted 1 year ago
I have had a great experience so far with Bookmundi! The tour price seems very reasonable compared to other companies, and they have been very responsive in answering my questions.
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Posted 1 year ago
Yes, I am extremely appreciated with the Bookmundi team during the booking period.
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Posted 1 year ago
Excellent and quick booking procedure, well done!
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Posted 1 year ago
I have dealt with wonderful customer service staff namely: Jane Andersen, Sarah Thomsen, and Emily Brown. They are are very helpful with all my needs. Jane has helped me so many times and she never got tired of me! I am so happy with the service that I am geting from Boolmundi! The response is very timely! Those ladies are awesome!!! Thumbs up!! I would like to suggest too that I hope you will consider to have the option of having international flight included. I said this because currently we are looking for tour to Italy either with Pariis or Switzerland for 4 people. It just that we have our 83 y o mom with us so it is helpful in flight is imcluded.
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Posted 1 year ago
I wanted to add another person to my booking and Bookmundi was very helpful and responsive. They were able to fulfill my request in a timely manner.
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Posted 1 year ago
Bookmundi made booking easy! Thabks
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Posted 1 year ago
I could find easily the trips I was looking for
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Posted 1 year ago
This is the second time I've booked via Bookmundi. First time was perfect. Easy to communicate with service provider through Bookmundi. A few customer service queries - always responded within 24hours and satisfactorily resolved.
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Posted 1 year ago
Bookmundi is rated 4.7 based on 680 reviews