BookPal Reviews

4.8 Rating 932 Reviews
97 %
of reviewers recommend BookPal
4.8
Based on 932 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read BookPal Reviews
Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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BookPal 5 star review on 19th July 2021
Deborah
BookPal 5 star review on 6th October 2020
Jessica H
BookPal 2 star review on 23rd July 2020
New U
BookPal 5 star review on 13th May 2020
Steve M
BookPal 5 star review on 19th March 2020
Anonymous
BookPal 5 star review on 14th February 2020
Stephanie F
BookPal 5 star review on 14th February 2020
Carole M
13
Anonymous
Anonymous  // 01/01/2019
Easy to navigate website. Quick shipping. Books in excellent condition. Will definitely order form in the future.
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Posted 2 years ago
Thanks, Kymber for the positive feedback. :) We are happy that buying in bulk from us was an easy process. We look forward to partnering with you again in the future.
Posted 1 year ago
Great source for books!
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Posted 2 years ago
Very supportive customer service and worked within my deadline for delivery. Thank you, BookPal!
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Posted 2 years ago
Thanks for your kind review, Connie! We were happy to assist you with your book order and hope the books inspire all who read them.
Posted 2 years ago
Purchasing books with BookPal was easy. Everyone was so pleasant to work with and helpful. I will be using them again.
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Posted 2 years ago
Thanks, Jennifer! We appreciate the kind feedback :) We look forward to partnering with you on your next project!
Posted 2 years ago
Great prices and fast shipping!
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Posted 2 years ago
Thanks for your kind review, Heather! We hope you enjoy your books :)
Posted 2 years ago
Service is excellent, but the book box was very ripped up top, book made it with no damage.
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Posted 2 years ago
Thank you Frances for your honest review! We appreciate the feedback and hope you enjoy the books.
Posted 2 years ago
BookPal was great to work with! Our school saved so much money on our book purchases, and BookPal made it easy because we could order all our books from one source. Stephanie was very attentive and got back to us quickly with any issue with our order. They tracked down missing books and made sure we got everything we ordered on time! We will be using BookPal every year!
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Posted 2 years ago
Thank you so much for your kind review! It makes our day to hear we could assist in getting books in the hands of your students :) We look forward to partnering again on your next project!
Posted 2 years ago
Excellent service and a great price.
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Posted 2 years ago
Thanks for your review, Matthew! We appreciate the kind feedback and hope you enjoy your books :)
Posted 2 years ago
Quick delivery, great price. First time used, will use again.
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Posted 2 years ago
Thanks, Brian! We appreciate the kind review. We look forward to assisting you with your next project!
Posted 2 years ago
I have ordered several books through book pal . I am please with their service
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Posted 2 years ago
Thank you, Betty, for your review! We appreciate the kind words and look forward to the opportunity of working with you again in the future!
Posted 2 years ago
The company does such a professional job of being efficient and accommodating with every order I make each year for our classes for American Literature.
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Posted 2 years ago
Thanks for your review, Natalie! We appreciate the kind words and hope your students find inspiration in their new books!
Posted 2 years ago
Our PTA gifted each student a book before the Winter Break. We had to order the kindergarten through third-grade bilingual books, which we chose to do through Bookpal. When I called to clarify an issue with the order, Lynette Washington was the person that made sure that everything was corrected to our satisfaction. She was reachable via email and phone throughout the entire process. This was the first time our PTA had broached this type of project. Lynette suggested the team that is set up to make it smoother next year. Due to Lynette's excellent customer service and the company's prompt response, we know who we will use in the future for high quality and quantity of books at the price we could afford.
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Posted 2 years ago
Hi Suzette, thank you for your kind review! We were happy to assist with your project and look forward to the opportunity of partnering again in the future :) We hope your students enjoy their new books!
Posted 2 years ago
The order was easy to make and arrived within a reasonable amount of time. I would definitely order from this website again.
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Posted 2 years ago
Hi Brian, thank you for your kind feedback! We look forward to working with you again :)
Posted 2 years ago
They were very helpful with the selection of my book. I was on a time crunch and they made it happen. Thanks!
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Posted 2 years ago
Thank you for your kind review! We were happy to help with your selection and hope you enjoy the books.
Posted 2 years ago
Our account rep, Danielle, was fantastic. She was very proactive in suggesting items that might work best without our needs. We decided on a few different items and she helped us through the process from the beginning to the very end. It was effortless for us and I really appreciate the excellent customer service BookPal provides. We are very happy with our company-branded items and I would absolutely use them again on future projects, as well as recommend them to industry peers. Thank you, BookPal!
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Posted 2 years ago
Thank you for your kind review, Lisa! We hope you enjoy your products and look forward to partnering on your next project :)
Posted 2 years ago
Bookpal is amazing! They have the best customer service and communication. They had a quick turnaround time and I was able to ship all of my books to my team on time. Thank you!
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Posted 2 years ago
Thank you so much, Gina! We appreciate your kind review and hope you and your team enjoy the books!
Posted 2 years ago
Outstanding service. Great people to work with, very personable and responsive to unusual requests. Couldn't "guarantee" delivery by a tight deadline for me...but STILL got the books in my hands with three days to spare.
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Posted 2 years ago
Thank you for your kind review, John! We were happy to help with your request and hope you enjoy the books!
Posted 2 years ago
BookPal was great to work with throughout the ordering process. Each staff member I interacted with was friendly and responsive. Highly recommend!
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Posted 2 years ago
Thank you for your review, John! We appreciate the kind words and look forward to the opportunity of working with you again on your next project.
Posted 2 years ago
New Castle County Libraries purchased 2,000 books called This Tender Land by William Kent Krueger which will be given away free to books clubs in our area. We have dealt before with BookPal and have had great communication and great service. Their prices were also the best.
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Posted 2 years ago
Thank you so much for your review! We appreciate the kind words and hope the book club participants enjoy their copies of This Tender Land!
Posted 2 years ago
Great Store. Website was easy to use.
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Posted 2 years ago
Thanks, Joni! We appreciate your kind review and hope you enjoy your books!
Posted 2 years ago
BookPal is rated 4.8 based on 932 reviews