BookPal Reviews

4.8 Rating 932 Reviews
97 %
of reviewers recommend BookPal
4.8
Based on 932 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read BookPal Reviews
Visit Website

Phone:

8665226657

Email:

info@bookpal.com

Location:

3002 Dow Ave, Suite 112, Tustin
92780

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BookPal 5 star review on 19th July 2021
Deborah
BookPal 5 star review on 6th October 2020
Jessica H
BookPal 2 star review on 23rd July 2020
New U
BookPal 5 star review on 13th May 2020
Steve M
BookPal 5 star review on 19th March 2020
Anonymous
BookPal 5 star review on 14th February 2020
Stephanie F
BookPal 5 star review on 14th February 2020
Carole M
13
Anonymous
Anonymous  // 01/01/2019
This was my first experience ordering through BookPal. It certainly met all my expectations. Because my husband and I have moved so often 14 times, I have had to switch from physical books to ebooks. But the 50th book in a series and commemorative necklace were a deal I could not resist. They arrived right on scheduled, and exactly as advertised.
BookPal 5 star review on 14th February 2020
Helpful Report
Posted 4 years ago
Thanks for sending in your review, Carole. We're so glad to hear you were pleased with the delivery, and we hope you enjoy your necklace and the Hardcover of "Golden In Death." Have a golden week!
Posted 4 years ago
the best product thank you so mach!
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Posted 8 months ago
the best product thank you so mach!
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Posted 8 months ago
Book Pal has always been reliable, affordable, and courteous. Thanks for excellent customer service!
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Posted 8 months ago
Amazing customer service! There had been no movement on my order in over a week, so I reached out for some answers and the BookPal customer service team went above and beyond to solve the problem and ensure that my order arrived in time for my Community Service event!
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Posted 8 months ago
I love working with Book Pal! Their customer support is fabulous and the quality and pricing of the books is hard to beat!
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Posted 8 months ago
I have worked with BookPal for what's now come to be more than a decade and in that time they have never provided less than stellar service. Tony D. and his team far exceed what seems to pass for customer service. I'd like to express just how pleased I am with the quality of service your company provides. It was YEARS before I realized the person I thought was just a knowledgeable, courteous, dependable CSR was the actual owner of the company. lol My employer and I sincerely appreciate the responsiveness of BookPal and the way you conduct business. For years we have recommended your company to others because of our satisfaction with your service, and look forward to the years to come.
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Posted 8 months ago
I have relied on BookPal for over 10 years to supply us with a large quantity of one book which we give to all children entering Kindergarten at the beginning of the school year. Bookpal has always delivered the book on time and with little fuss...Great place to do business !
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Posted 8 months ago
BookPal provides excellent customer service with a fair pricing system. I plan on using BookPal next school year.
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Posted 8 months ago
Book Pal has been easy to work with (To update your files, please remove Penelope Tharp in your billing system and replace with the new finance director Emily Spitzer espitzer@lewisk12.org)
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Posted 8 months ago
I called customer service before placing my order to make sure we would receive it in time and the representative I spoke to was very helpful!
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Posted 9 months ago
Great support and communication, friendly service!
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Posted 9 months ago
When I reached out to bookpal I was looking for a book for my husbands fourth grade class. Needless to say we were very happy with the results. We will 100% be recommending this to other teachers, and we will be using them again!
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Posted 9 months ago
I can't say enough about my experience with BookPal and its associates. We ordered 65 copies of a Golden Book for a Girl Scout event, with little time to spare. We were kept up to date all throughout the order process. BookPal went above and beyond to ensure that the books arrived on time. Excellent customer service for sure!!
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Posted 10 months ago
Stephanie at BookPal is awesome! BookPal helped us with so many bulk orders for the release of my boss's new book. Could not have been a better experience. Highly, highly, recommend!
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Posted 10 months ago
The cost savings were appreciated and the representatives were very attentive and approachable, making my experience with BookPal stand out.
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Posted 10 months ago
Prompt service and easy ordering. Great prices.
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Posted 10 months ago
The journals are beautiful!
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Posted 11 months ago
The website was easy to navigate and the customer service was prompt and very kind. Will definitely be purchasing bulk order books again at BookPal.
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Posted 11 months ago
BookPal was easy to use, had better pricing than Amazon, and great communication before and after purchase.
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Posted 11 months ago
Great price for books in good shape. Will definitely buy from here again!
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Posted 11 months ago
BookPal is rated 4.8 based on 932 reviews