BookPal Reviews

4.86 Rating 522 Reviews
97% of reviewers recommend BookPal
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
on-time delivery
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
Matt P
"Sooks were lost by USPS and BookPal got us hooked up within 24 hours. These guys communicated efficiently and often, and there was never any doubt that they would deliver. Highly recommend this company and their folks!!"
Posted 1 week ago
Thanks for your feedback, Matt! We are glad everything worked out and hope you enjoy your books!
Posted 3 hours ago
Lisa S
"Outstanding customer service. Fast shipping. Great pricing. A handful of books came with small tears or bent covers but since they were extra copies we did not return. WP Elementary School 450 copies of Masterpiece"
Posted 3 months ago
Hi Lisa, thank you for your review! We hope these books inspire your students to learn and grow and look forward to working with you again in the future!
Posted 3 months ago
Rob J
"As a 30-year professional speaker, and author of six books, I need an organization that I can depend on. I've been depending on BookPal for five years now to get books to me, my training sites, and client's locations, and they have never let me down. The people, and their commitment to excellence makes them not just my vender, but my partner."
Posted 5 months ago
Thank you, Rob! We have enjoyed working with you over the past five years and look forward to many more years of partnership!
Posted 4 months ago
Zana G
"I am the Director of Recognition and Appreciation in my company. To get the ball rolling on developing this department into something that can change the lives of everyone who works with us, I needed a specific book that was recommended to me to read - and one I highly recommend to all others - O Great One, by David Novak. While on the search to find this book, I was recommended to use bookpal by one of the wonderful assistants who works in our office. She got me in contact with Robin Woolsey - and it's been all uphill from there! Of course, bookpal was able to get me the books I needed, in the quantity I needed them, for a price cheaper than I would have found elsewhere - but the real way bookpal made me happy was by employing Robin. She is, hands down, one of the most incredible Account Managers I have ever had the great fortune of working with! She was not only very excited to help meet our needs, recommended other items that might help further our goals, and has handled every interaction with a kindness that you really don't see very often - she understands the importance of what we are trying to build in my company, and genuinely finds joy in helping to make our dream of "ensuring each person who works with us knows their value" a reality. I've talk to her via email and on the phone, and in the short time that we have worked with each other, I honestly feel like I can consider her a friend. I work in the service industry, so great service is extremely important to me, and she nails it on all fronts! I fully encourage anyone who needs a book to utilize bookpal as a resource - and I recommend requesting Robin as your contact when doing so - you not only 'won't be disappointed' - you will be more than pleasantly surprised by the amazing creation that she is :) Thank you!"
Posted 10 months ago
Zana, thank you so much for this wonderful review! Robin truly enjoyed working with you :) We're glad to see your books are able to inspire and empower those you work with. Have a great rest of the week!
Posted 10 months ago
Mark F
"Everything about this book made me happy. I received the book as a giveaway at a Cvent meeting in January in Kissimmee, FL and fell in love with the book; the fact that the book was made with recycled products and smelled heavenly of granny smith apples was an added bonus. After speaking with Elizabeth Lee at the event to find out more about the book and to see the tri-fold and belly bands, I was very excited as I work on my sections sponsorship program and thought this would be an excellent opportunity to incorporate the sale of ads as an added incentive buy to our sponsoring companies. Our members loved the book, and we do plan on using them as giveaways at not only our section meetings, but as giveaways at other events. Our members loved them as well."
Posted 1 year ago
Hi Mark, thank you for your kind review! We enjoyed working with you and are glad you enjoyed the journals!
Posted 11 months ago
"I was so glad to find Think and Grow Rich in bulk. I have been giving them out to motivated individuals that I meet. Will be reordering more this month. Fast shipping and Paypal makes it great. I am amazed of how many people have never heard of this self help book."
Posted 1 year ago
We love your picture!!! Thank you for taking the time to leave such a personal review. It's amazing to hear how you're using this classic title! We hope you have a fantastic rest of your week :)
Posted 1 year ago
Diane C
"I love using BookPal. Easy to use, courteous staff, and great prices. Thanks!"
Posted 1 year ago
Thanks so much for the review and photo, Diane!! We love working with you and can't wait to do it again soon :)
Posted 1 year ago
"There were 7 books that had some spine or front cover damage."
Posted 2 years ago
Thanks for the feedback, Sheri! We'll reach out soon to remedy the situation.
Posted 2 years ago
"Unbelievable customer service! Books arrived way before expected -"
Posted 2 years ago
Thanks so much for the feedback, Tabecca! We're glad you had a great experience with us. Have a fantastic week.
Posted 2 years ago
"1300 Dr. Seuss books have arrived! Part of the curriculum of our "Happy Healthy Smiles" Kindergarten Oral Health Education Program. Customer service was great! I was kept informed on the status of my order and the books were delivered 2 days earlier. Thank you! River Cities United Way, Lake Havasu City, AZ."
Posted 2 years ago
Hi Carol - I'm so glad to hear that everything went well with your order. That sounds like a wonderful program! We look forward to working with you again :)
Posted 2 years ago
"you were very helpful, got a quick quote and excellent service. I received all my books right on time!"
Posted 2 years ago
Hi Kelly - Thanks for the review. Love the picture!
Posted 2 years ago
BookPal is rated 4.86 based on 522 reviews

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