BookPal Reviews

4.86 Rating 467 Reviews
97% of reviewers recommend BookPal
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Within 5 Days
average delivery time
99%
on-time delivery
95%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
5
Rob J
"As a 30-year professional speaker, and author of six books, I need an organization that I can depend on. I've been depending on BookPal for five years now to get books to me, my training sites, and client's locations, and they have never let me down. The people, and their commitment to excellence makes them not just my vender, but my partner."
Helpful Report
Posted 1 month ago
Thank you, Rob! We have enjoyed working with you over the past five years and look forward to many more years of partnership!
Posted 1 month ago
5
Zana G
"I am the Director of Recognition and Appreciation in my company. To get the ball rolling on developing this department into something that can change the lives of everyone who works with us, I needed a specific book that was recommended to me to read - and one I highly recommend to all others - O Great One, by David Novak. While on the search to find this book, I was recommended to use bookpal by one of the wonderful assistants who works in our office. She got me in contact with Robin Woolsey - and it's been all uphill from there! Of course, bookpal was able to get me the books I needed, in the quantity I needed them, for a price cheaper than I would have found elsewhere - but the real way bookpal made me happy was by employing Robin. She is, hands down, one of the most incredible Account Managers I have ever had the great fortune of working with! She was not only very excited to help meet our needs, recommended other items that might help further our goals, and has handled every interaction with a kindness that you really don't see very often - she understands the importance of what we are trying to build in my company, and genuinely finds joy in helping to make our dream of "ensuring each person who works with us knows their value" a reality. I've talk to her via email and on the phone, and in the short time that we have worked with each other, I honestly feel like I can consider her a friend. I work in the service industry, so great service is extremely important to me, and she nails it on all fronts! I fully encourage anyone who needs a book to utilize bookpal as a resource - and I recommend requesting Robin as your contact when doing so - you not only 'won't be disappointed' - you will be more than pleasantly surprised by the amazing creation that she is :) Thank you!"
Helpful Report
Posted 7 months ago
Zana, thank you so much for this wonderful review! Robin truly enjoyed working with you :) We're glad to see your books are able to inspire and empower those you work with. Have a great rest of the week!
Posted 7 months ago
5
Mark F
"Everything about this book made me happy. I received the book as a giveaway at a Cvent meeting in January in Kissimmee, FL and fell in love with the book; the fact that the book was made with recycled products and smelled heavenly of granny smith apples was an added bonus. After speaking with Elizabeth Lee at the event to find out more about the book and to see the tri-fold and belly bands, I was very excited as I work on my sections sponsorship program and thought this would be an excellent opportunity to incorporate the sale of ads as an added incentive buy to our sponsoring companies. Our members loved the book, and we do plan on using them as giveaways at not only our section meetings, but as giveaways at other events. Our members loved them as well."
Helpful Report
Posted 9 months ago
Hi Mark, thank you for your kind review! We enjoyed working with you and are glad you enjoyed the journals!
Posted 8 months ago
5
Richard
"I was so glad to find Think and Grow Rich in bulk. I have been giving them out to motivated individuals that I meet. Will be reordering more this month. Fast shipping and Paypal makes it great. I am amazed of how many people have never heard of this self help book. Www.richburnette.com"
Helpful Report
Posted 1 year ago
We love your picture!!! Thank you for taking the time to leave such a personal review. It's amazing to hear how you're using this classic title! We hope you have a fantastic rest of your week :)
Posted 1 year ago
5
Diane C
"I love using BookPal. Easy to use, courteous staff, and great prices. Thanks!"
Helpful Report
Posted 1 year ago
Thanks so much for the review and photo, Diane!! We love working with you and can't wait to do it again soon :)
Posted 1 year ago
3
Sheri
"There were 7 books that had some spine or front cover damage."
Helpful Report
Posted 1 year ago
Thanks for the feedback, Sheri! We'll reach out soon to remedy the situation.
Posted 1 year ago
5
Tabecca
"Unbelievable customer service! Books arrived way before expected -"
Helpful Report
Posted 1 year ago
Thanks so much for the feedback, Tabecca! We're glad you had a great experience with us. Have a fantastic week.
Posted 1 year ago
5
Carol
"1300 Dr. Seuss books have arrived! Part of the curriculum of our "Happy Healthy Smiles" Kindergarten Oral Health Education Program. Customer service was great! I was kept informed on the status of my order and the books were delivered 2 days earlier. Thank you! River Cities United Way, Lake Havasu City, AZ."
Helpful Report
Posted 2 years ago
Hi Carol - I'm so glad to hear that everything went well with your order. That sounds like a wonderful program! We look forward to working with you again :)
Posted 2 years ago
5
Bison
"you were very helpful, got a quick quote and excellent service. I received all my books right on time!"
Helpful Report
Posted 2 years ago
Hi Kelly - Thanks for the review. Love the picture!
Posted 2 years ago
BookPal is rated 4.86 based on 467 reviews

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