“Booked a car from my house when I paid I dropped my wallet in the car later that day the driver came back to My home and returned the wallet what a great guy a pure saint thank you so much”
“Just dropped my husband off at james cook hospital with boro cars The driver was on time ,lovely clean car ,careful driver .and a perfect gentleman .Thankyou so much .I wish i had got your name .”
“MY PARTNER AND I DISCOVERED BORO CABS ABOUT 3 SUMMERS AGO. WE GO TO SCARBOROUGH EVERY YEAR FOR 8 DAYS. AND WE USE BORO CABS AT LEAST 6 TIMES IN 8 DAYS.
THEY ARE BEST CAB FIRM WE HAVE EVER USED , THAT INCLUDES THE ONES WE USE AT HOME.
THE YOUNG LADY ON THE SWITCHBOARD IS CALLED SHELLEY, SHE IS VERY HELPFUL AND KIND, SHE IS JUST GREAT, HOPE THEY APPRECIATE HER. IF YOU WANT A GREAT FIRM, WITH SPOTLESS CLEAN CARS AND SUPER CHATTY DRIVERS, WHICH MAKES THE JOURNEY EVEN BETTER, DON'T LOOK ANY FURTHER THAN BORO CABS.
SEE YOU ALL NEXT YEAR, THANKS AGAIN FOR A GREAT SERVICE.
THE CLARKES , WHO STOP AT THE ELLENBY, SEASIDE SIDE.”
“Took a cab to town ,pleasant driver with hybrid taxi my grumble though is the app it insists on sending me a 4 digit code when I first register but after putting in my number it does not send the code no matter how hard I try so I rang for the cab but that meant paying cash at the destination as you can only use a card with the app luckily I had some on me as we were not near a machine so that could have been awkward”
“Nice car, arrived quickly but did not appreciate being driven at average speed of 55 mph through a residential area and ignored my request for some cool air/turn the heat down. Prompt but basic service.”
“Left me stranded in Darlington trying to get to Middlesbrough at 2am. Sam who I spoke to sounded like he would rather be anywhere else in the world than trying to help me. Regular taxi user, won't ever use boro again...... Royal cars came to my rescue, could not have been more helpful and kind oh and 8 quid cheaper too!!. USE ROYAL CARS NOT BORO TAXIS”
“Give him a tip and he stole my money!
£4.90 fare is fair and thought i would pay £6 as gesture! Realising I had paid £26 he drove off and the company questioned me???
I gave him a tip, not 2 hours wages???”
“One of the driver kick me out from cab, He start shouting screaming and told me about rules on road. Never again this taxis from boro taxis. I was paid online and didn't get refund not first time. Last time driver not give me full rest and I was see to late when I was at home. The driver number 1960 plate number CU63NLN very bad attitude, not cultural and I shoudbe call the police for this behavior.”
“Ordered a taxi to get picked up from work… put in the notes to come around the back. He did not. Got a phone call off the driver having a go at me saying he’s around the front and why I’m not there. I told him I was around the back because that’s where I requested to be picked up from. So I walk to the front of my work place and he proceeds to tell me off again.. to which I explained I put it in the notes to come around the back… 9 times out of 10 they do come around the back.. not this one”
“Ordered taxi to Newcastle airport from ingleby Barwick said price was£64 charged £68 booked return charged £73 gave flight number and we were delayed so charged us extra £15 delay time so £88 it's a same because the drivers are always pleasant but greedy owns won't use again”
“I had to speak to the operator as my dad must have a car not a mini van. Really rude. He bit my head off and was so nasty I will not use again - ever.”
“Booked a taxi for 3.50 early morning get a WhatsApp at 4.12 your car as arrived.i was meant to get picked up at 4.00 for lift to work to Chester absolute joke of a company.safe to say will not use ever again.plus they had cheek to message me and say multiple no jobs will result in further taxis not being dispatched.”