Brakes To Go Reviews

Name: Brakes To Go
Address: 5214 Burleson Rd Ste 209, Austin
Rating: 4.96

5.0 Rating 1,540 Reviews

99 %

of reviewers recommend Brakes To Go

Company Reviews

Metrics

5.0

Based on 1,540 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

5125851845

Email:

jonathan@brakestogo.net

Location:

5214 Burleson Rd Ste 209
Austin
78744

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Brakes To Go 5 star review on 28th July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Responded quickly to outreach and showed up on time. Will use again when needed.”

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Posted 3 months ago

“Great job, super convenient, and also very informative!”

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Posted 3 months ago

“I've been using Brakes To Go for the past 7 years for my brake jobs! These guys are top notch - very professional! They come to you: your home or wherever you may be. Usually done in an hour and a half max! Thanks y'all. Lisa C. Loyal customer since 2017~”

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Posted 3 months ago

“Great service that’s convenient and quick. I will definitely be using again in future. Representatives super friendly and knowledgeable.”

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Posted 3 months ago

“Showed up on time and a good job. Stopping better than ever.”

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Posted 3 months ago

“Very good service and mechanic was awesome. Highly recommend them.”

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Posted 3 months ago

“They are friendly, professional, and fast. The fact that they come to you is incredible. It saved me time, money, and the headache of having to take a ride share back and forth from a repair shop. I will definitely use them again!”

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Posted 3 months ago

“Brakes work, friendly service, would recommend!”

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Posted 3 months ago

“Highly recommended! Easy to set-up the appointment. Great communication. Courteous. On time. Thorough walk-through at the car explaining work that was recommended with clear pricing (less than half of dealer price) before any work was done. No high-pressure sales. This is my 3rd time using BTG including their last trip out in which the tech told me and showed me that the pads on our other car had plenty of life left (after dealership told me I desperately needed new pads on the rear axle) and politely left, charging me nothing for the inspection. NOW THAT'S HONEST CUSTOMER SERVICE. These folks are my go to for brake work!!”

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Posted 3 months ago

“I chose this company based on Yelp reviews and price. I often go straight to read negative reviews, and I appreciated the extensive effort to respond in detail to any negative review. It was an indication they care about their reputation and service enough to give them a try replacing my front pad and rotors. The process, communication, scheduling, and follow through was spot on. The technician (Jose) worked efficiently clearly based on his experience. I will say that I stood there and watched him from start to finish and was impressed with his attention to detail. This included both power and hand wire brushing, cleaning the studs, greasing the bolts, carefully semi-tightening the lug nuts in proper sequence before dropping the vehicle and torquing each nut to 80 foot pounds, and driving the vehicle to verify everything was good while setting the new pads. I would not hesitate using them for any future brake needs on our seven vehicles.”

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Posted 3 months ago

“I was very impressed with the knowledge and professionalism of my tech that serviced ny beaks. I have since then referred your services to my friends and family.”

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Posted 3 months ago

“Quick professional and budget friendly!”

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Posted 3 months ago

“Fast all I can say will be using them more”

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Posted 3 months ago

“These guys are great. Come to your work or home. Give an an honest appraisal and get the jobs done. Highly”

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Posted 3 months ago

“I was pleasantly surprised to get such flawless service from start to finish.”

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Posted 3 months ago

“Great technician!”

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Posted 3 months ago

“They were very professional and were done quickly. I’m very impressed.”

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Posted 3 months ago

“Pretty close to being on time. Honored a lower price I had gotten from another shop. Car is much better than before”

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Posted 3 months ago

“Great customer service”

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Posted 3 months ago

“Gave me multiple options on how to move forward and didn't pressure my decision. The work was excellent and fast. Our brake work was significant and they were able to do it all in our front driveway. Highly recommend.”

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Posted 5 months ago

Brakes To Go is rated 5.0 based on 1,540 reviews