Branded Brolly Reviews

4.69 Rating 39 Reviews
92 %
of reviewers recommend Branded Brolly
Merchant Metrics
Shipping & Delivery
Delivery Methods
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Anonymous  // 01/01/2019
Took the money for the umbrellas and didn't have it in stock.i wouldn't trust then again
Posted 5 months ago
Where to start with this incredible company. Literally a Bugatti service all the way through. The end product was freakin fantastic – everyone who saw them wanted them and loved them - I have actually had two queries today asking for one "for a friend ...". We had been let down last minute by our usual vendor, who in turn had been let down by his own supplier so it could not be helped, it was all very last minute PLUS the end products had to be shipped to San Francisco and this all took place in the run up to the Christmas and New Year holidays so no pressure ... I had no idea who to use - I did not know this company - in fact they were one of three companies I contacted via the web - the first didn't even respond and the second just didn't seem overly helpful or interested. All were sourced with a quick Google search for branded umbrellas. These guys are smart, fun to work with, incredibly professional and responsive and really know their stuff. I have been thoroughly impressed our interactions, the transparency and advice and the end result which quite frankly was even better than I had hoped. Quality materials, expertly produced, on time, as agreed for a cost that I think is incredibly competitive. I would be absolutely delighted to recommend this company to anyone considering this type of product.
Posted 1 year ago
I placed my order 4 December it is now 17 to and still no sign of order . Bought for my elderly mum who lives away from us and now doubt this will arrive for Xmas if at all . I emailed the company and was told being shipped from China .. I understood this was a UK company and might as well have ordered from Amazon .If I lived near her I would just refuse delivery if it turned up and buy elsewhere but sadly we can’t . Dreadful service at this time of year .
Posted 5 months ago
Incredible service from start to finish, had an order of 150 umbrellas and they arrived in perfect condition exactly as described 👌 Thanks Branded Brolly
Posted 5 months ago
Really impressed with both the quality of the product and also the quality of the service, especially as we needed the order in a tight timescale and over the Christmas period. Nothing was to much trouble and the brollies were delivered in time, I would definitely recommend and will be returning to purchase future brollies if and when needed
Posted 1 year ago
Branded Brolly is rated 4.69 based on 39 reviews