Brex Reviews

4.8 Rating 132 Reviews
97 %
of reviewers recommend Brex
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Location:

405 Howard Street, ,
San francisco
94105

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Anonymous
Anonymous  // 01/01/2019
Love brex but my card got mailed to me and the sticker peeled of my card numbers so I don’t know what my cc details are. Would be great to email joshua@theblueground.com
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(Startup) - Posted 4 years ago
Having issues with the app since the new iOS update, but previously it was great! I loved how it would notify me after a purchase so I could immediately upload a picture of the receipt
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(Startup) - Posted 4 years ago
There are a few features that need to be added before I can give a 5-star rating. If you could lock down certain cards from being used internationally. Also, if you could set two different limits for virtual/physical cards per user. Overall a very good platform.
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(Ecommerce) - Posted 4 years ago
Real easy to understand terms. Processing is instantaneous. Overall great card for start ups that don't have to wait weeks to a month to get an approval from traditional banking systems.
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(Startup) - Posted 4 years ago
Best corporate credit card for start ups! Doesn't require a personal guarantee, no international transaction fees, easy to earn rewards, easy to administer, virtual cards to minimize fraud risk, ease of use for end users including associating receipts for charges. Cons: bank account link required and the link often breaks.
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(Startup) - Posted 4 years ago
Works well. I did recently have an issue wherein I was trying to purchase some software online and the transaction didn't go through. I saw no evidence of the potential authorization on the transactions section of the site.
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(Startup) - Posted 4 years ago
I think it would be better to leave your 30 day roll over. Thats why I went with you over Divvy. I would also focus on your UX on the desktop and app. Other than that, I love the product. Thank you!
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(Startup) - Posted 4 years ago
It is all seamless. Only thing I miss is Apple pay and contactless payments. Mobile app is top notch.
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(Startup) - Posted 4 years ago
I've had two sets of fraudulent charges within a month. Your support team is very helpful though.
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(Startup) - Posted 4 years ago
disappointed in travel - pricing is not competitive - tools also should auto attach travel receipts booked via brex
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Posted 4 years ago
Horribly inefficient AI, the only way you can verify who you are is with text message EVERY 30 DAYS!! The problem is that their artificial intelligence is anything but… more like artificial ignorance. All of a sudden I’m not receiving their text codes. When you reach out the help desk they leave you hanging, every time I sent a message a new human would answer me without a code to get in, they insist that my manager contact them to verify who I am. EVEN THOUGH I’M EMAILING THEM FROM THE EMAIL ADDRESS THAT I USED TO SIGN UP WITH. The humans there seem about as bright as the system itself, basically a dead bulb. Don’t waste your time and energy being frustrated with this POS system, very buggy and extremely lacking help desk staff.
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Posted 2 years ago
Thank you so much for bringing this to our attention and leaving us a review. We'd like to take the necessary steps to remedy your situation. We'll reach out!
Posted 2 years ago
Not Professional!
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Posted 4 years ago
Brex is rated 4.8 based on 132 reviews