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Brilliant Co Reviews

4.4 Rating 234 Reviews
85 %
of reviewers recommend Brilliant Co
Company Reviews Product Reviews
596
 Questions Metrics
4.4
Based on 234 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
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Sue Gresty
Verified Buyer
“I love 💕 brilliant co All my Purchases have been absolutely fantastic come really quick very surprised on how well they wear and last”
Helpful Report
Posted 3 years ago
Kylie Milligan
Verified Buyer
“First time buyer off this site. Exactly as the pictures portray on the site could not be happier with my purchases...”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Super fast delivery. Super fast! They get your order and it pretty much is to you within a week or two. Like I’ve ordered 6 things during covid, and even though they were the last thing I ordered, they were the 2nd to be delivered”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“quick delivery. great item”
Helpful Report
Posted 3 years ago
Lisa Bowering
Verified Buyer
“Really nice jewellery and boxed beautifully”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Jewellery is ok quality.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Beautiful and a Great quality necklace !”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I saw your website everything was big but when I got it it is very small”
Helpful Report
Posted 3 years ago
Sean Memery
Verified Buyer
“Great product, quick delivery and amazing service - recommend”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Fast delivery, beautiful bracelet, great price, very easy transaction, wouldn't hesitate to buy again”
Helpful Report
Posted 3 years ago
Tabatha Tabone
Verified Buyer
“Fast delivery and jewellery looks very pretty, but the rings I ordered are to small and have emailed brilliant.co but no one has contacted me to let me know details of changing sizes, even though it said 24 hour response.”
Helpful Report
Posted 3 years ago
Gurlaljeet KHOSA
Verified Buyer
“It doesnt look the same as photo, the packing could have been better!”
Helpful Report
Posted 3 years ago
Natasha Dohne
Verified Buyer
“Lovely pieces unfortunately if you buying a few as gifts you only recieve one gift container and bag. They should be individually packaged in the gift container and bag”
Brilliant Co 4 star review on 25th May 2020
Helpful Report
Posted 3 years ago
Ashley Clarke
Verified Buyer
“While I was super impressed with delivery I’m not so sure on the quality. While the earring I got with my order were an extra freebie, the workmanship is atrocious.”
Helpful Report
Posted 3 years ago
Celeste Tournerie
Verified Buyer
“Good price and fast delivery”
Helpful Report
Posted 3 years ago
Bruce Collins
Verified Buyer
“As the item is not yet delivered, I am giving you a very poor review. Not because it’s not yet delivered, but because of your timing of this survey.”
Helpful Report
Posted 3 years ago
Donna Johnston
Verified Buyer
“Absolutely love my 2 charms and super quick delivery. Very impressed.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service. Speedy delivery. Actually arrived 28 hrs before other items ordered locally on the same day. So I was super impressed. And the item I ordered (for my granddaughter) was absolutely beautiful. Thank you for your professionalism 👍”
Helpful Report
Posted 4 years ago
Peter Higgins
Verified Buyer
“Great items,very beautiful and easy to order with fast shipping.”
Helpful Report
Posted 4 years ago
Helen Hellary
Verified Buyer
“Luv luv your things i have been purchasing for quite awhile,i have lots of your beautiful pieces”
Helpful Report
Posted 4 years ago
Brilliant Co is rated 4.4 based on 234 reviews
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