British Wholesales Reviews

Name: British Wholesales
Rating: 4.78

4.8 Rating 830 Reviews

95 %

of reviewers recommend British Wholesales

Company Reviews

Metrics

4.8

Based on 830 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

British Wholesales 5 star review on 19th August 2023

Linda Griffiths

British Wholesales 5 star review on 6th May 2023

Katie Eneas

British Wholesales 5 star review on 14th February 2023

Magdalena Zemancikova

British Wholesales 5 star review on 2nd July 2022

Anonymous

Anonymous // 01/01/2019

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“I have used British wholesales before, product always arrives quickly and we'll wrapped. The towels I ordered are beautiful and they have washed well, I will be ordering again.”

Helpful Report

Posted 5 hours ago

“Found them whilst looking online for new bedding and decided to order that and some new towels. The bedding was good quality and very reasonably priced for the quality. I'd definitely order from them again”

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Posted 1 day ago

“First time using British Wholesales - our previous long term supplier is no longer trading. We only placed a small order to replace items that guests had stolen. We were very happy with the pillows and protectors received. We will definitely use again in the future.”

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Posted 3 days ago

“Absolutly fantastic. Great products, first class service and fast delivery.”

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Posted 3 days ago

“Excellent quality and value for money. I bought white cotton bedlinen and was impressed with the customer services who contacted me about duvet fastenings. My purchases arrived promptly and I would not hesitate to recommend this company.”

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Posted 1 week ago

“Fantastic product… arrived promptly… this is only the second review I’ve ever written but went out of my way to recommend this company… sheets, duvet cover and pillow cases were exceptional value and amazing quality my sleep is transformed!”

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Posted 1 week ago

“Great company to deal with”

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Posted 1 week ago

“Ordered 3 sheets , two were fine but one had frayed edges which had to be cut off but otherwise good sheets”

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Posted 1 week ago

“Always buy my bedding and towels from British Wholesales. Great quality reasonably priced. Delivered earlier than expected. Great company to deal with. Thankyou.”

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Posted 1 week ago

“Excellent. Very pleased 😄”

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Posted 1 week ago

“CHECK YOUR ORDER EXTREMELY CAREFULLY!! I’ve ordered from BW several times but unfortunately this recent large order will be my last. Order checked upon arrival and all appeared well enough apart from some small staining on bath mats. Upon opening some fresh bedding weeks later I found that one item was the wrong colour (off pink/taupe instead of white) & one item was the wrong size (double instead of king) despite those items being labelled correctly on external packaging. Make sure to very carefully check each item by comparing labels to the packaging! Not easily done for large orders which i’m sure they rely upon us failing to do! Unfortunately after speaking to customer service Suhail failed to fully resolve the issue due to an item having been washed (apparently my mistake was relying on the packaging label!)”

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Posted 2 weeks ago

We have been emailing the customer regularly to resolve the issue. We offered to send out the correct item and for the customer to keep the other item at a discounted rate as it could to have been returned due to is being washed. Best Regards Bon

Posted 1 week ago

“Great sheets, perfect fit ,good quality ,just what we needed for our guesthouse!We will be ordering duvet covers as well in the nearest future!”

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Posted 2 weeks ago

“Order received in good time and as described”

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Posted 2 weeks ago

“Great customer service, speed of order and quality of cotton bedding.”

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Posted 3 weeks ago

“Thanks for a great product at an attractive price”

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Posted 1 month ago

“Very responsive, great towels at good price”

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Posted 1 month ago

“great website good prices and delivery was on time”

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Posted 1 month ago

“Have been buying towels from here for a few years now and always had good experience with the items and with customer service. Always willing to help and respond quickly to any issues A** service”

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Posted 1 month ago

“Amazing value and prompt delivery !”

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Posted 1 month ago

“Easy to order and understand the website. Good and efficient delivery. excellent communications at all times. The team towels are very good quality and excellent value for money”

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Posted 1 month ago

British Wholesales is rated 4.8 based on 830 reviews