“Azhar couldn’t have been more helpful and accommodating during a potentially stressful and tricky situation for me insuring my car. He went over and above in showing initiative to help me, delivered on his promises, and showed flexibility in finding a workable solution for me. I can’t thank you enough. Top class service.”
“Although the office was a little noisy for me, Azar was excellent in helping me thro' car Insurance process over the phone when the 'on line' version stalled. Helpful, knowledgeable, polite with a sense of humour. I appreciated very much his calm approach. True to his word documents appeared 5 mins. later. Thankyou!”
“I got a quote for £1240 , they called me up I paid in full then they called me up after I had paid and asked for licence and other proof of ID, I don't have my licence because it's lost and out of date needed renewed. They added extra £700 for me to pay so I decided to cancel the policy but they said they will charge me 150 for cancelling the same day I sent email and called to cancel the policy why do you change people to cancel policy the same day consumers rights have 14 days to cancel. I will be reporting this to ombudsman and trading standards, this company is a scam do not buy insurance from these take your money and they never refund you I will be going to my bank to file a complaint.”
“After being constantly quoted in excess of £5,000, I called these guys and they couldn't have been more helpful and knowledgeable. The genuine interest and professionalism George showed was first class. He found me a very reasonable cover that didn't leave me needing to sell a kidney. Thank you very much”
“Fantastic service by Jat,went the extra mile. 👏
So refreshing to deal with a professional company who act in a professional manner providing good old fashion customer services”
“Philip has been great in every sense of the word.. He was friendly, patient with a good sense of humour. In addition to that, he was giving clear answers to questions, explaining things in simple terms. I would like to thank him very much and wish him well in his career.”
“If you are lucky enough to get Becky as your representative, you have struck Gold! Becky was fantastic. I presented her with a hugely complex set of circumstances- which kept changing.
She was calm and professional and sorted through the problems one by one, resulting in a fully insured car!
Thank you Becky”
“Reading the reviews, it appears that I'm not the only one who experiences difficulties when attempting to file an income protection claim; however, I am the only one who is aware of the solution to recover my income, as KEZOOK COMPANY advises me on what steps to take once I contact them on Google. Take note: They never pay out! Steer clear of their income protection plan. There is no empathy, no logic, and no caring. It's simply a no; you're not insured, but as soon as you know you can rely on KEZOOK, everything is fine.”
“By the time I contacted Broker Experts I’d already spent 3 days on the phone, constantly going over the same points with all the usual suspects and to be able to speak directly to somebody is a huge relief for me as I’m not that comfortable online.
So, I found myself talking with George, going over similar questions and with him ticking the boxes, and coming up with a really good quote. And I went with it and paid a deposit. George said that I would be contacted the next day (today).
So Joe calls this afternoon to say that George had found a better quote and had i considered some of the extras available.
George had freed up some space to pay for them.
I now have a quote that I’m very happy with, and enjoyed driving the van to work this morning. Thanks lads!”
“Jat was very helpful I had difficulty as I have adhd and tick wrong information ext. she sorted out every efficiently with hardly any effect to the price… 5 star !”
“I would like to express my gratitude to the staff and team for their assistance. I had conducted extensive research on various car insurance companies, but unfortunately, the options I found exceeded my budget. Additionally, I have accumulated a few points on my license.
During my search, I came across an online insurance broker who proved to be an expert in the field. I decided to purchase a policy through them and proceeded to make a deposit. However, after realizing that I had provided incorrect information, I promptly contacted the broker to rectify the situation. As a result, my policy was cancelled, but instead of refunding the deposit, the broker went above and beyond their duty and diligently assisted me in finding the best alternative for my insurance policy.
I extend my sincerest thanks and well wishes to them.”