“Wish I had read the reviews before taking out insurance with them. I wasn’t happy with the price. Didn’t go ahead with the insurance. And they have stated they are keeping 75 pound admin fee. What a fraudulent company. Please keep away.”
“George was incredibly helpful in a complicated situation he explained everything perfectly so it all made sense and helped me find insurance where I had failed before.”
“Firstly I would like to say how refreshing it was talking to a human being on the phone and not Live Chat or portal communication.
I can only say what an incredible asset Dylan is to your company.
With many hurdles to jump over Dylan was there to help me through, he was patient
sympathetic to my needs and went above and beyond to make sure my needs were met.
I was sorting insurance out for my son & Dylan could not have been more helpful.
Dylan went above & beyond offering the kind of customer service that has long disappeared in many companies.
So I would like to say a BIG THANKYOU DYLAN for your enthusiasm & commitment.”
“Azhar couldn’t have been more helpful and accommodating during a potentially stressful and tricky situation for me insuring my car. He went over and above in showing initiative to help me, delivered on his promises, and showed flexibility in finding a workable solution for me. I can’t thank you enough. Top class service.”
“Although the office was a little noisy for me, Azar was excellent in helping me thro' car Insurance process over the phone when the 'on line' version stalled. Helpful, knowledgeable, polite with a sense of humour. I appreciated very much his calm approach. True to his word documents appeared 5 mins. later. Thankyou!”
“I got a quote for £1240 , they called me up I paid in full then they called me up after I had paid and asked for licence and other proof of ID, I don't have my licence because it's lost and out of date needed renewed. They added extra £700 for me to pay so I decided to cancel the policy but they said they will charge me 150 for cancelling the same day I sent email and called to cancel the policy why do you change people to cancel policy the same day consumers rights have 14 days to cancel. I will be reporting this to ombudsman and trading standards, this company is a scam do not buy insurance from these take your money and they never refund you I will be going to my bank to file a complaint.”
“After being constantly quoted in excess of £5,000, I called these guys and they couldn't have been more helpful and knowledgeable. The genuine interest and professionalism George showed was first class. He found me a very reasonable cover that didn't leave me needing to sell a kidney. Thank you very much”
“Fantastic service by Jat,went the extra mile. 👏
So refreshing to deal with a professional company who act in a professional manner providing good old fashion customer services”
“Philip has been great in every sense of the word.. He was friendly, patient with a good sense of humour. In addition to that, he was giving clear answers to questions, explaining things in simple terms. I would like to thank him very much and wish him well in his career.”
“If you are lucky enough to get Becky as your representative, you have struck Gold! Becky was fantastic. I presented her with a hugely complex set of circumstances- which kept changing.
She was calm and professional and sorted through the problems one by one, resulting in a fully insured car!
Thank you Becky”
