Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.05

4.1 Rating 1,632 Reviews

75 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,632 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Merchanting Ltd 5 star review on 20th December 2023

Anonymous

Anonymous // 01/01/2019

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“Very good service arrived on time and the item was well packed and protected thankyou.”

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Posted 3 months ago

“9mm primed wall panels were purchased for a narrow boat fit-out. Used on the roof, all the grooves lined up. They arrived on time and very well packed, there was no damage. About to order the balance”

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Posted 3 months ago

“Great service, prompt delivery, great communications. thank you!”

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Posted 4 months ago

“The wheelie bin lid was exactly what I ordered delivered on time. Excellent!”

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Posted 4 months ago

“Product perfect book took a long time to arrive”

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Posted 4 months ago

“Ordered 8' x 4' pegboard cut into 4 sections, dimensions were checked and confirmed with a sketch all easily submitted on the order page / email. Boards arrived within a few days all cut as required. Overall excellent professional service at a competitive price”

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Posted 4 months ago

“Excellent product and service thanks.”

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Posted 4 months ago

“Custom cut order done precisely. Despatched really quickly. Very happy.”

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Posted 4 months ago

“Fantastic service. Great price and delivered on time. Would use again.”

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Posted 4 months ago

“The melamine I ordered was not delivered when it should have been. I was not informed of any problems and waited in for it. On contacting the delivery company I was told it had been returned due to bad packaging. I then had to contact Builders Marketplace to cancel my order and I, enentually, got my money back after contacting them again. Things would have been so much easier if they had kept me informed, especially when the goods were returned to them.”

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Posted 4 months ago

“I ordered a bin lid, was informed it was on its way and then an email telling me 6 weeks before delivery. I sent a reply asking if they had any coloured lid as all lids were still showing in stock and had no reply. To be honest, just writing my cash off after reading past reviews.”

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Posted 5 months ago

“Great ,very quick delivery no problem”

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Posted 5 months ago

“Delivered on time all good”

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Posted 5 months ago

“Excellent product and well packaged”

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Posted 5 months ago

“Goods supplied on time and at a good price. They were difficult to source elsewere”

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Posted 5 months ago

“Builders marketplace provided just the MDF paneling I needed, although from the on-line illustrations it was not clear in which direction the grooves were made. Furthermore there was a slight delay in delivery because of problems with a wrapping machine. I was duly notified of the delay, and when the panels arrived they were OK and now installed to our great satisfaction.”

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Posted 5 months ago

“I ordered the wrong board and only found out when it arrived, I then ordered the correct board and arranged for the incorrect board to be collected at the same time ,All done with no drama just what you would hope for and expect Very good service and good prices would certainly use again”

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Posted 5 months ago

“The delivery driver was great. He stacked the sheets I ordered out of the rain that was coming. 5 star service from start to finish”

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Posted 5 months ago

“My delivery date changed 3 times and then arrived when I mentioned that I was not present at the address so I then had to get someone to collect it for me. All in all a lot of my time was wasted so I am not satisfied”

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Posted 5 months ago

“Very good”

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Posted 6 months ago

Merchanting Ltd is rated 4.1 based on 1,632 reviews