Bunaai.com have a Customer Happiness Grade of E. Customers are happy with their delivery, customer service and refunds but are unhappy with their prices and returns process.
“
Price is rs 4500 and it look like rs 500 .
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- MG
“
This is the worst brand experience. The color of product delivered does not at all match the description. I ordered for a pastel pink kurta and got a neon pink instead. And when I asked for the return/exchange, they said they don’t have that policy and stopped responding to my mail. Very poor customer service, and also cheap material according to the price they’re charging. IN ALL THE WORST EXPERIENCE, not recommended to anybody.
”
- Anonymous
“
Very bad customer service..Pics are totally different..I wasted my 4500 ..i want To sell in Relove..The price they gvn 2000 only..Even i received the same day product..No tags..No return..No customer care..They even take pieces & iron it & again sale..Thats why not receiving tags..Worst & snt want to buy again..
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- Anonymous
“
The material as stated on site was different from what was delivered
Delivery was not even done on time and when asked to refund as delivery of one item was not done they do not have a refund policy
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- Anonymous
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Every time they give excuses for delivery and for other things.
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- Pramendra Kachhawa
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I purchased a lehenga worth 15k and asked for an early delivery.
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- ""
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International returns are not accepted. They'll not mention it when you place an order but will throw it in your face once the order is with you. I'm stuck with dresses which are worth 25k+.
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- Anonymous
“
On contacting them they are just ready to share their exchange policy of no returns or exchanges.
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- Manpreet kaur
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They don't publish feedback from customers and have a spurious returns and exchange policy.
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- Shraddha
“
Fraud seller...Never delivered my order worth 15k and now refused to refund my money clearly... Please do not buy from this website as they are big time cheaters .n would never care about your time n money....worst experience ever...
”
- Anonymous
“
The material as stated on site was different from what was delivered
Delivery was not even done on time and when asked to refund as delivery of one item was not done they do not have a refund policy
”
- Anonymous
“
now when I ask for the refund they are completely refusing.
”
- ""
“
Stunning dresses..Good customer service...
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- Deepika
“
In love with the quality and the service you guys provide.Everything on point.Looking forward to order again from you guys❤️
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- Deepali Malik
“
Very Good designs and the customer service is super efficient..
”
- Akanksha K Singh
