“Whilst working on a garden renovation contract in Basingstoke we needed some extra materials to complete the project, being not from the local area we checked on Google for a supplier an up came Bunnings.
On entering the store we asked a member of staff where we could find the products we needed she called another member of staff over an he took us to each of the sections an helped pick the products. We also needed some sheet timber cut so he took us over to the timber cutter an went an found a member of staff to operate the saw.
We expected to be looking around for ages an be late back on site but in fact the whole experience took less than 3o minutes. An extremely pleasant experience from the polite an helpful staff to the competitive prices an I have been telling all my family and friends.”
“I visited Bunnings for the first time on Sunday (as was a previous customer of Homebase). I have to say I was so impressed, wood cutting service, superb, they even cut a small piece by hand, nothing was too much trouble. The paint service excellent, they did not have what I wanted in stock however was able to advise when it would be in stock and was very informative about alternative products. A huge range of stock. This kind of store, with really really good staff, that actually care and have a depth of knowledge about the products is well overdue. Fantastic.”
“Excellent service very helpful staff only criticism, the wood cutting service and the worktops are in Opposite corners of the store which makes it difficult for customers to negotiate the journey, as worktops are extremely heavy. and large ..”
“I have made a number of purchases at my local Bunnings store over the last 12 months. I always have a positive experience when shopping there as the staff members are always friendly and helpful. With the huge range of products, I have always been able to purchase what I have needed. One time I changed my mind about some items I had purchased and returned them. I was offered a refund with no questions asked. I will continue to shop at Bunnings.”
“Friendly, helpful staff. Amazing range of products under one roof and extremely competitive prices, in many case cheaper than even the trade outlets. This has become my new favourite "go to" store.”
“Bunnings Milton Keyes; staff very helpful and friendly. Accommodating to our needs. Even gave my daughter a balloon and teddy when she fell and hurt herself.”
“Purchased caff blinds after installation and zipping (zipping stitching broke) removed damaged panel and replaced and again stitching broke this appeared to be a problem with stitching? on return to the store and explaining to the returns person was informed to log my complaint on line. She could not do anything to help.”
“Poor customer service, I was promised a phone call three times never happened, when I was in business you didn’t promise to contact someone unless you intended to do it !. Unless you sort this out the only way your business will go will be down.”
