BuyCleverStuff Reviews

4.8 Rating 1,665 Reviews
97 %
of reviewers recommend BuyCleverStuff
4.8
Based on 1,665 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
BuyCleverStuff Video Review Just what I needed to play my vinyl.
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Phone:

01244 458885

Email:

Contact@BuyCleverStuff.co.uk

Location:

Red Hill House, Hope Street, Chester
CH4 8BU

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BuyCleverStuff 5 star review on 17th February 2020
Kelly Rosewarn
BuyCleverStuff 5 star review on 11th April 2019
Rob Richardson
BuyCleverStuff 5 star review on 21st April 2018
Paul Best
BuyCleverStuff 5 star review on 31st January 2018
Ann Hetherington
BuyCleverStuff 5 star review on 5th January 2018
A E McEwan
BuyCleverStuff 5 star review on 7th November 2017
Lois Hughes
BuyCleverStuff 5 star review on 18th July 2017
Anonymous
9
Anonymous
Anonymous  // 01/01/2019
Bought a soundmaster system from them which worked fine initially. Then after about 4 weeks the CD player started malfunctioning. They were fine about supplying a replacement and prompt about. It’s just made me a little wary of soundmaster systems.
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Posted 5 years ago
The ordering process was very good. Buy CleverStuff kept me informed all the way. The product was very good for the money. My only criticism was with the courier they use. I paid for a delivery and booked a given date, and time. I therefore expect it delivered on that date. The courier delivered it one day earlier, which was not what I had requested.
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Posted 5 years ago
Thank you for your feedback. We're sorry to hear of the issue relating to your delivery and the specified time. That was I'm afraid a human error on our part during dispatch, and we attempted to call you direct to offer our apologies this afternoon. We have noted to you though a refund will be processed of this delivery charge as it should have been dispatched when requested. We will be reviewing our processes to ensure this error does not happen again and will raise this with our warehouse team. We hope the product in question - the soundmaster SCD7900 - is working as you expect and hope you get many years of enjoyment from it. Kind regards BuyCleverStuff
Posted 5 years ago
Easy to use website and good customer service.
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Posted 5 years ago
great price and nice little LEDs - some more responsive than others to the remote though !
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Posted 5 years ago
Good value for money radio that fits under kitchen cupboard. Delivery was as was told it would be, in fact it came a day earlier. All in all just what I wanted.
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Posted 5 years ago
Service was good, however the product was slightly damage, and poor quality.
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Posted 5 years ago
Very good service
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Posted 5 years ago
Right Product. Right Price. Delivered in good time from order being placed. Hassel free!
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Posted 5 years ago
we bought a kitchen under shelf radio, the delivery was soon on the door step, and was delivered on time. the radio seems to be all that we were looking for the tone is good but have yet to set all other things up .
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Posted 5 years ago
Good service and products
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Posted 5 years ago
A good purchase
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Posted 5 years ago
Did what they said on the tin
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Posted 5 years ago
Top notch customer service
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Posted 5 years ago
Good comms, helpful. Product good
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Posted 5 years ago
Buy Clever Stuff offered an item with all the features I was looking for: DAB radio clock alarm with time projection and as I couldn't find one anywhere else I was very pleased. It was a present for my husband and he is very happy with it. It is a bit light and plasticity, but seems to be a well made item. Beware the added postal charge if you live in an outlying area. I was charged extra, but it was refunded without a quibble as y item was sent by Royal Mail and not couriered. Shame it was added at all, but overall great service and a very good item.
Helpful Report
Posted 6 years ago
Hello Fiona, thank you for your reviews. We're sorry on this occasion that your item flagged for delivery costs due to your location - we have in the last month been redressing some costs in certain areas, and this is one that slipped through the net due to the product's weight and size and your location. We have now amended this and we hope the refund found its way back to you quickly. With regards to general delivery, we often get queried in relation to additional charges for Lowland/Highland Scotland and other areas of the UK which is outlined in our delivery information on our website. Royal Mail is the only courier service in the UK that is bound to Universal Service Obligation for delivery to charge the same price wherever in the UK - however, that is of standard mail only, not larger parcel items (usually this starts at around 2kg+) through their Parcelforce service. All other private couriers are not restricted from charging how they wish depending on location. We use predominantly either UK Mail or Parcelforce, depending on cost and service provided from the relevant item, as we find them to be the best for price. Unfortunately it does mean sometimes some postcodes are banded together in a particular way, but as a small independent business we have worked extremely hard to get the fairest price on the fastest and most reliable tracked service possible, without customers in these areas paying over the odds. Regards, BuyCleverStuff
Posted 6 years ago
Original purchase arrived well packed and on time. Had to return the item as audio quality was not as expected. Only reason for 4 stars and not 5 was the minor niggle of having to pay Β£6 return postage as the reason for return was 'personal preference' and not for a faulty item.
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Posted 6 years ago
The product was neat and easy to use. It has a DB radio for which I apparently have no signal! Otherwise it would have been top marks. Ordering and delivery was simple and efficient and I got the player when requested.
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Posted 6 years ago
The Radio produces a fantastic sound, the quality of the product is also very high. Just a shame the gift voucher I received has a expired code, not sure why 'BuyCleverstuff' bother putting things like that in.
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Posted 6 years ago
Hi Duangduean - apologies for the issues with the wine gift voucher. This should not have expired. If you'd like to email us with which code you have we can rectify this for you immediately. We work alongside Naked Wines so this should not have happened for you. Kind regards.
Posted 6 years ago
sent the item we ordered in the time period they said.
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Posted 6 years ago
Really pleased, works well,sounds nice πŸ‘πŸ»
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Posted 6 years ago
BuyCleverStuff is rated 4.8 based on 1,665 reviews