“I have been using buyme for last 12 months and i cant fault them at all.. my delivery times are spot on and the customer service is excellent... and of course additional fees/charges are applied... this great service needs to be paid for and their emoloyees also need to be paid. Im very happy with buyme...has taken the stress from weekly shopping away from me! Im living in ireland (Limerick) đź‘Ť”
“I use Buymie frequently, so handy. People complain about how expensive the fees they charge are but the fact they pay their drivers an actual living wage is fantastic. If you have issues with how expensive it is then you have issues with them paying their staff a fair wage. Getting groceries delivered is always going to be at a premium. You are paying for convenience, safety, the driver getting a living wage and the company's operating fees. Nothing shady about that! It is not the same as Tesco delivery - it's a premium service so you pay premium... durr. I am so glad this app exists! A godsend during lockdown! Excellent customer service too. Try it out!!”
“Couldn't be happier with the service from Buymie. Have been using this company to order my groceries for a few years now and they have been brilliant from day one.”
“I have ordered from buymie a number of times and my god they go above and beyond to get you want you have ordered. If the shop dosnt have what you need the shopper will call you to see how they can assist with getting you an alternative. Very good service. 10/10”
“Outstanding, friendly, efficient service. I was sick at home and needed supplies for the family. I went into the Buymie App, ordered everything we needed and it was delivered same day at my chosen slot. The Shopper called to advise alternatives for some products. First class service and lovely to deal with. Recommend to all my friends regularly”
“We had a great service during lockdown. The app was so easy to use. The shopper was fantastic and very friendly, I would highly recommend and will Defoe be using again.”
“Excellent during this difficult times! Good offer when you are first user and get good value if recommend it to friends and family!
Shop online for the two groceries store Lidl and Tesco, easy to use menu and best thing is if you exit the app your selection still remembered! Hope they will add more stores”
“I’m very very happy with the service!! Is it expensive, yes! However, I had no way of getting to a shop a few times and no way of booking any other delivery on such short notice.. so I was more than happy to pay. They actually deliver on time too and with the app you’re aware where they are all the time!! Drivers were helpful and nice. Some of the items were a lot cheaper than other major supermarkets and the delivery is cheaper so it kind of evens out in certain cases.. would highly recommend if you’re in a pickle..”
“Happy with service but Each week the picker adds bags to my order around €10 worth
This adds up to a lot of cost of shopping via Buymie each week and a lot of plastic too”
“Have to agree with a lot of reviews here over priced delivery hidden costs. Shopper was good no problem but company are a rip off.
Check the small print charge for bags, delivery charge, plus 13.75% min charge also if under 40 euro shop another supplement charge.
So in my opinion and many others avoid.
I don't understand why lidl, Dunnes, Tesco use this company has to be bad for them it's put me off shopping with lidl aldi all the way from now.
Trevor.
Trevor.”
“Too expensive and charged for items "out of stock" plus vat on these items, plus high platform % on out of stock items. They charge in full on the day of booking your order, unlike other shops that charge for what they could fulfill.
Delivery tip is based on the overcharged value and also incurs additional fees which you are not told about and yet more VAT.Approx additional €40 in fees and more money sitting in credit for the out of stock items on account, they wont refund and no available dates to use credit. A few items with short dates and milk was next day so had to be thrown out. Pizzas were defrosting so had to be used straight away.”
“The delivery service and quality is excellent !
However, the cost is too high !!
The buyer will end up paying -
1. delivery fee (€3.99-6.99)
2. processing fee (€1)
3. platform fee (apprx 15%)
4. VAT on above
.. of total around €13-14 on a €50 groccery shopping. Are you crazy !!?
Not worth until you get first timer + referral discounts.”
“Useful in a pinch if you have small children at home but the service is appaling by no fault of the lovely shoppers. With every order (premium or not) you receive a message from “Richard” informing you that your delivery has been rescheduled. Customer service is largely copy and paste so you'll receive the same response each time if you do choose to complain. I always make attempts to tip the shoppers as I don't believe that they are treated well by upper management, although they won't say it themselves directly... I was one of the first users of this app and I'm sad to say that I would no longer recommend it unless needs must”
“I worked with buymie for 2 years 5 months. They reduced wages by 30% , they never meet you. Support is in armenia. Now that they have been taken over by dunnes and dunnes is the only shop available I left because I could see how bad it was becoming. Stay away from company”
“Not even deserving of the star to be honest. Cancelled orders or should I say “rescheduled” to an entirety different day when you won’t be home and you have already paid a premium for groceries to be delivered that day, and really poor attitude and communication from Richard their “Head of Customer Relations”. Items have been missing, or smaller variants delivered whilst charging for their larger counterpart.”
“One star is too much. I have been overcharged on 6 Occasions for items that I did not receive or order. I insisted on a copy of original receipt and this is how I found out. There shopper was putting items in basket charging the customer and keeping items. This has happened me again in the past couple of weeks. I cannot read photo of receipt so I can’t check so again they get away with taking peoples hard earned money.
I will be reporting this company to the relevant authorities.”
