Thank you so much for taking the time to give Cable Intelligence a 5-star rating! We truly appreciate your kind words and recommendation. We're thrilled to hear that you found our service to be great and very quick.
We look forward to serving you again in the future, whether it be for tools or any other needs you may have. Don't hesitate to reach out to us anytime!
“Always great service from the CI team. Good communication, when an item was out of stock, it was sent when it came back into stock without any need to prod them”
Thank you so much for taking the time to give Cable Intelligence a stellar 5-star rating! We truly appreciate it.
We're thrilled to hear that you have always received great service from our CI team. Providing you with good communication and prompt responses is always our top priority. We understand the importance of keeping our valued customers like you informed, especially when an item is temporarily out of stock. Rest assured, we're always working diligently to fulfill your orders as quickly as possible.
Your loyalty as a customer is incredibly important to us, and we want to express our gratitude for choosing Cable Intelligence.
Thank you so much for giving Cable Intelligence a stellar 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service.
“I ordered my item on a Sunday evening and received a confirmation email. The following day I received another email informing me that my order was being processed and I would receive another email when my goods had been dispatched.
I came home on the tuesday to find my goods sitting on my door step as no one was at home. No email had been received informing me that my goods had been dispatched (nothing in my spam foldereither)
Apart from the poor communication, everything else was good.”
Hi Richard, thank you so much for taking the time to rate Cable Intelligence with 4 stars. We truly appreciate your feedback and support.
We apologise for the lack of communication regarding the dispatch of your goods. We understand how frustrating it can be, and we're sorry for any inconvenience caused. Normally every customer receives a notification that goods have been dispatched, so we will double-check our system to make sure this doesn't happen again.
We're glad to hear that everything else about your experience was positive though.
Thank you once again for choosing Cable Intelligence. We value your business and appreciate your honest feedback. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
Cable Intelligence
Dear Tom,
Thank you so much for taking the time to leave us a 5-star rating for Cable Intelligence! We truly appreciate your feedback and are delighted to hear that you had an excellent experience with our product and service. Providing exceptional quality and value is our top priority, and we're thrilled that we could meet your expectations.
Best regards,
Cable Intelligence
“The web site is easy to navigate and clearly illustrated- essential if you are no absolutely sure what you need (or the 'technical' name!). The prices are very reasonable, purchasing easy and delivery swift and secure. Top marks - thank you.”
Thank you for your kind words, Yanina! We appreciate your 5 star rating of Cable Intelligence. We are so pleased you found our website easy to navigate and clearly illustrated, as well as finding the prices excellent and delivery swift and secure. We look forward to helping you in the future. Thank you again.
Thank you so much for leaving a 5-star rating for Cable Intelligence. We really appreciate your positive feedback about our quick delivery and good experience.
“Box of cat 5 cable came with no protection.
Box was damaged.
Have complained.
After 1 email I had a brand new box of cable delivered (the next day).
Thanks”
Thank you so much Andrew for your 5 star rating! We really appreciate it - we strive to provide excellent service and very fast delivery to all our customers. We're pleased to hear that it was up to your standards!
Thanks for your great review! Our system is set up to provide order updates via email including providing tracking numbers so we're sorry you didn't receive these.
For future reference, our order confirmation emails have a link to your order status page on them which includes dispatch details and tracking numbers, so you can always track your order this way.
Thanks Shaz! We are delighted to hear that you rated us 5 stars! We're really glad that you found our service and prices exceptional and that it was a pleasure to deal with us. Thank you for your kind words!
