Canvas Print Factory Reviews

4.7 Rating 371 Reviews
92 %
of reviewers recommend Canvas Print Factory
4.7
Based on 371 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat

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It was an anniversary gift, Ordering and uploading was very easy , it delivered before time. So saved my day Photo was not professionally clicked so big canvas showing the scattered pixels Maybe if it was clearly visible in preview I would have ordered smaller frame. But my spouse loved it , so all s worth it.
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Posted 3 years ago
So quick, so good. Love the end result!
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Posted 3 years ago
Design and ordering was standard. The final product I received had crooked hangers and the canvas itself was already rubbing pieces of the picture off.
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Posted 3 years ago
Great job. Very happy
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Posted 3 years ago
Our prints look fantastic! Thanks a million for doing such a great job :-)
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Posted 3 years ago
The program to determine how you want your canvas was really simple to use and orchestrated exactly how it'd fit and look upon a wall. However, I'd recommend not using lighter photos, it to digitally darken them, as my one picture came out really light. The other, though, was stunning! Very vibrant and gorgeous! Definitely recommend getting your canvases done here!
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Posted 3 years ago
Design came out really great. Love the color tones and the quality of my image. I appreciate that my black boards stay on the sided of the canvas and not pecking to the front of the image. Everything was lined up perfectly.
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Posted 3 years ago
Was easy enough. Will definitely be ordering more pictures in the future
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Posted 3 years ago
The print was not the right size. I guess if you use a MacBook it doesn’t give you the option to adjust the size. But your customer service was very helpful and nice and refunded my money and explained how to redo my order so customer service gets a 5.
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Posted 3 years ago
Price was right and the quality is good.
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Posted 3 years ago
Easy to order and good quality all at a reasonable price.
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Posted 3 years ago
Very easy and detailed.I will use this company again and refer to friends and workplace
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Posted 3 years ago
I ordered 2 pics.. I pic was printed incorrectly. I called and requested a refund for 2nd pic.
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Posted 3 years ago
Great quality prints, however only one out of 3 came with the mounting hook installed.
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Posted 3 years ago
The canvas factory is a sham, DO NOT BUY FROM THEM. They completely messed up my order and refuse to resend it. They spelled everything wrong. Terrible customer service and poor quality place
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Posted 3 years ago
This canvas was incorrectly printed. Was for a bridal shower and clearly can be seen before packaging that something is wrong. No one reaches out to me to request anything about this order until after I received in the mail and sent a complaint. Still waiting on this issue to be resolved
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Posted 4 years ago
Expedited shipping did not happen. Order took a week longer than promised. Had to call several times to make sure order was released into production. Never offered refund or discount on expedited shipping fee of $59.
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Posted 4 years ago
My order got lost, I called and the gentleman found the unfinished order and due to the delay deducted the cost of shipping. I was pleased with that and the finished product. Thanks
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Posted 4 years ago
Print was cropped incorrectly. I’ve recd an email from art department about a reprint. I asked them for an updated proof, based on changed needs but have not heard back.
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Posted 4 years ago
Every step is very easy. The ordering system is set up so that you can create exactly what you want. The prints come out a good representation of what you created. Even my several decade old prints come out looking great. This is my second order because I was very pleased with the first. And the price is excellent.
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Posted 4 years ago
Canvas Print Factory is rated 4.7 based on 371 reviews