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canvasdiscount.com Reviews

4.7 Rating 3,598 Reviews

92 %

of reviewers recommend canvasdiscount.com

Company Reviews

4.7

Based on 3,598 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

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canvasdiscount.com 5 star review on 21st April 2024

canvasdiscount.com 5 star review on 3rd April 2024

canvasdiscount.com 5 star review on 3rd April 2024

canvasdiscount.com 5 star review on 3rd April 2024

canvasdiscount.com 1 star review on 26th September 2023

canvasdiscount.com 1 star review on 26th September 2023

canvasdiscount.com 5 star review on 22nd September 2023

William Thomas Cussins

288

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The photo and quality of my canvas was great. The only complaint I have is that I went with white for the sides of the canvas and the canvas was not stapled to the wood straight. So you can see the white canvas on the right side of my photo. It is minor but very aggravating to look at.”

Posted 3 years ago

“2 of our photos were blurry and 1 of them had a blue scratch on it.”

Posted 3 years ago

“The price was really cheap..so...I got what I paid for! Canvas was loose..not pulled tight enough..and had intention marks where the wooden frame was.”

Posted 3 years ago

“My smaller prints came in with no issue. My 40x30 came in with ALL corners bent and damaged....incredibly disappointed in the lack of corner supports in the box for such a heavy print....most likely buying somewhere else from now on”

Posted 3 years ago

“The website was hard to use. Editing wasn't working right. Spelled a word wrong. The picture isn't as vibrant as I hoped.”

Posted 3 years ago

“I have ordered metal in the past that was very good. The same I can't say for the latest . The last one was clear and shined. This one is dull and the colors not so great. For 45 bucks I expected more.”

Posted 3 years ago

“I purchased 12 8 x8 canvas photo’s. The first 6 were awesome the last 6 were made more cheap and smaller wood. Not happy! Sent an email and they told me to take a pic of the ones I don’t like and put it on white paper. Don’t get that! I sent a copy of the photos I wasn’t happy with. That should be sufficient for them to see how they were made. All you have to do is look at your info.”

Posted 3 years ago

“Framed picture has large clumps of dust behind glass.”

Posted 3 years ago

“Framing is very poor quality. Was disappointed.”

Posted 3 years ago

“Face mask with logo. Logo looked great, but a thin and flimsy quality of mask. Ear circles are so thin. I expect these will tear after a few uses. As this is a gift, I am a little embarrassed of the quality. Sorry. Just being truthful - hopefully helpful.”

Posted 3 years ago

“The print itself was good (had some pieces of sparkle between the glass and the print), but very disappointed that the frame itself had scratches. It was a gift and very noticeable which made me a lil disappointed about the order especially because it was expensive too.”

canvasdiscount.com 2 star review on 25th October 2020

Posted 3 years ago

“Did not like how the picture looked. Tried numerous times to contact you but was always put on hold so long that I would finally hang up. I have ordered b4 and have been very happy. Sent the pictures back to you and hope I get credit so I can order the rest of my Christmas presents from you.”

Posted 3 years ago

“Order process was easy, price was great, and item arrived quickly. However, it has absolutely no elasticity, is much too large, is not adjustable, so I can't wear it. It just hangs from my face and offers no protection. The photo came out beautifully though.”

Posted 3 years ago

“Ordered canvases twice. Both had issues (one was wrinkled in one corner and the other had incorrect colors). To their credit, they sent me replacements that were good, but the time from the initial order to receipt of a good print was extremely long as a result. Do not call with issues, as they usually hang up on you before you're able to get a customer service rep on the line. The customer service hours (from 11AM to 4PM EST) are unusually short as well. If you don't mind dealing with issues that pop up and waiting to get your canvas, their prices are good.”

Posted 3 years ago

“This is my third order with you and until this one all has been wonderful, items, quality, delivery, price, etc. On my last order I ordered for acrylic prints including the hangers. The prints arrived in a reasonable amount of time, but only 1 hanger was included. I sent an email to inquire about the others and that took 2-3 days before someone replied, but I did get a reply that stated they would be shipped to me. I responded with a thank you as well as a comment that these items are gifts and the sooner the better on the shipment of the 3 hangers. My original email was on June 30th. First response from you was on 7/3 from Glen Rodes. I then received the shipment email on 7/4 with a delivery date of 7/11 by 9pm. 7/11 has come and gone. The tracking info on UPS still shows delivery by 7/11 at 9pm. According to the details package has been sitting in Fontana for 3 days. I have no idea when these items will arrive thus holding off on me being able to provide these as gifts. You would think good customer service would have been to overnight them and not sent them on the slow boat to no where since I have already paid for them and it was an error on your end. My order # is USA99901665271”

Posted 3 years ago

“I made several orders through this company for face mask with my photography on them. The first 3 orders were completed and shipped in a timely manner. They mask are high quality made. However, I placed 2 additional orders on June 24th & 25th. My order is still in the received column. I have over 50 mask waiting to be printed. This company has no telephone number to contact a representative. I have sent emails which takes them days to respond. The one email they did respond to was 5 days later. I have also sent a message through Facebook. I understand they are overwhelmed with states making it mandatory to wear a face mask. I have several hundred orders that I need completed. Sadly due to their lack of customer service I will use another company.”

Posted 3 years ago

“I still have not received my product and it said it would be here by the 16 and it’s the 19 of June”

Posted 3 years ago

“We usually use Easy Canvas, however, Canvas Discount came up in my email so decided to use it. Substandard compared to Easy Canvas, the pics look ok but the corners are really sloppy and the canvas is not tight so it buckles even after being hung. I tried to upload both photos but it would only let me upload one of them. :(”

Posted 3 years ago

“FALSE ADVERTISING!! On their website, this company states more than once that the products are made in the US so imagine my surprise when my purchase was shipped from Germany. When I emailed them and asked why they responded that they're an American company that is headquartered in Germany, which doesn't make any sense. The product I received was fine - not exceptional and not horrible.”

Posted 4 years ago

“Got the gift and I am not happy with it at all. There is really no color to it and blurry very disappointed”

Posted 4 years ago

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canvasdiscount.com is rated 4.7 based on 3,598 reviews