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Car Audio Centre Reviews

4.4 Rating 4,029 Reviews

85 %

of reviewers recommend Car Audio Centre

Company Reviews

Product Reviews

4.4

Based on 4,029 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Phone:

0330 320 5050

Email:

sales@caraudiocentre.co.uk

Location:

29 Bridlesmith Gate,
Nottingham
Nottinghamshire
NG1 2GR

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Car Audio Centre 5 star review on 11th April 2024

Car Audio Centre 5 star review on 26th November 2023

Robert Scott-Wilson

Car Audio Centre 5 star review on 15th September 2023

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Car Audio Centre 1 star review on 3rd January 2023

29

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed early Friday morning with upgraded postage of £14.99 for nextday/Saturday delivery. As long as this was placed before 4pm then Saturday delivery was available according to their website. Had a notification that the order had been dispatched but no tracking information. Saturday comes so I email to ask for tracking but recieved no answer. Waited in all day but no delivery or email. I emailed again on Sunday to ask what was going on and to why I had paid extra for a delivery that never happened. Still no reply. Very poor communications. Customer service is non existent. I have requested a full refund and to cancel the order as I needed the item for installation over the weekend . Shame really as I was looking to purchase additional speakers to match but won't be wasting anymore time or money with this company.”

Posted 1 month ago

“Excellent delivery. Very happy with product. Will shop again as good prices”

Posted 1 month ago

“Absolutely brilliant service. Car front door speakers arrived 3 days earlier than expected and the price was lower than anywhere on the Internet. Not managed to fit them yet due to the weather here in the West fo Scotland (not got a garage, unfortunately), but I'm sure I will not be disappointed, Highly recommended”

Posted 1 month ago

“Super fast delivery , well packaged and good value for money .”

Posted 1 month ago

“The online prices are the best on the Internet, the process to order was smooth and easy, I received regular updates on the status of my order and my products were here within 48 hours.”

Posted 1 month ago

“Used head unit sent out full of scratches, box was previously opened. Generally dreadful, now alot of messing around to send back and get a refund. Won't use this company again.”

Posted 1 month ago

“Very pleased with price, quality and delivery.”

Posted 1 month ago

“Ordered a JVC single din mechles head unit, when the item was delivered, it was clear from the packaging and the head unit itself that this was not a new stereo but a used item. Possibly a return or an ex demonstration unit as the display screen was covered in surface scratches and the box had been resealed prior to delivery. Now alot of messing around to send back and wait 14 days for a refund. Clearly NO quality control on what's being sent out to customers, and a very abrupt response to the email questioning the quality of the product delivered. Have used this company previously in the past, won't be using them again!”

Posted 1 month ago

“Great selection. The information received about delivery was excellent and the stereo came on time would highly recommend.”

Posted 1 month ago

“Brilliant service. I ordered a Sony subwoofer with standard free delivery on Friday evening, I couldn't believe it when it was delivered to me on Sunday. It's not my first time using them and it definitely won't be the last.”

Posted 1 month ago

“Can't fault the service, great price, rapid delivery. Highly recommended supplier 👍”

Posted 1 month ago

“Ordered Friday received Monday morning free delivery.”

Posted 1 month ago

“I received excellent advise from your sales rep when I called. My parcel arrived on time and fitting was simple with the recommended patch leads. I now have a Kenwood DAB radio with music streaming and Phone connectivity for £300.00 less than I was quoted to have on fitted and I can use my steering wheel controls without having a new, seperate unit. Winner”

Posted 1 month ago

“I have a Fiat 500 2011 with an alpine aftermarket stereo. However, the steering wheel controls were not working. I realised that I needed a Connect2 module and a patch lead. I did ask which particular lead(s) I would need. Rather disappointingly when I asked Car Audio Centre online, I was told to contact one of their shops. That aside, I did work out what I needed and ordered them. Car Audio Centre were not the cheapest, but they did appear to be the cheapest of the official retailers of the Connect2 products. So I went with them. They were very quick to dispatch and it all arrived well packaged and protected before it was due to arrive. Twenty minutes later it was all fitted and I now have steering wheel controls. It would have been quicker but the wiring and control box is quite bulky and needed to be finessed into the space. Overall I’m very happy with the product. Would I use them again; yes I would.”

Posted 1 month ago

“Extremely quick delivery despite being the free option. Would be happy to use CarAudioCentre again.”

Posted 1 month ago

“The best customer service good people nice work amazing I do recommend everyone to go over there plus they have a lot of brand name. They have it in stock. I love it. Very happy from work from the people how they talk to me and how to take care of me.”

Posted 1 month ago

“Very good company to purchase from posted quickly. Purchased remote cd player for 2020 honda civic as it didn't offer cd play option works well just plug in and away you go.thanks.”

Posted 1 month ago

“Super fast dispatch with DPD delivered day after ordering. Bit disappointed the item I ordered was reduced in price the day after I purchased and I didn’t get a reply to my enquiry made direct through the website.”

Posted 1 month ago

“Well, arrived on time. Now fitted and works well”

Posted 1 month ago

“Fantastic service . Arrived quicker than expected. Would highly recommend”

Posted 1 month ago

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Car Audio Centre is rated 4.4 based on 4,029 reviews