Car Parts Direct Reviews

1.4 Rating 50 Reviews
10 %
of reviewers recommend Car Parts Direct

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Anonymous
Anonymous  // 01/01/2019
Do not order. It has to be a scam. No one to answer questions. Have no idea if we will get the part we ordered.
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Posted 2 years ago
I order a part. The part didn't come nor did the respond. I finally received an email that said they could not find my order under my name. Though they took the money from my account and I had a order number 10312 from them for a cradle. I sent proof of Internet receipt, they never emailed nor called back. If you call number you have to leave message no matter what number or extension. This company needs to be closed down and need government involvement into their activities. Don't mess with any company that has no one to answer their phones nor respond in a timely matter to emails. I pray God return to those whom the they done thief by betrayal to seventy times seventy.
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Posted 1 year ago
Scam website. Never answers phone or return calls or emails. Never received parts.
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Posted 2 years ago
Ordered a subframe never got the part. They don’t answer the phone or emails!!
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Posted 2 years ago
Customer service is completely nonexistent. I have sent multiple emails and also called, I have received no response. The product I was sent was damaged and nobody will contact me back. Call customer service before you place any orders here and you will see they DO NOT answer.
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Posted 2 years ago
I ordered a Sub Frame from them they took my money and I never got the part nor did I ever hear from then FRAUD
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Posted 2 years ago
I bought parts for my car and this company never make delivery. I think the company is Fake Company
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Posted 3 years ago
Company is a scam. Sent the wrong part. Reached out serveral times and nothing. Seems that once they have your money that’s it. Filing a complaint with the BBB. they need to be shutdown.
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Posted 3 months ago
Ordered a subframe mount for a Nissan Sentra. Received less than a week, no issues. Received tracking info as soon as it was shipped. Read these reviews shortly after ordering and got nervous but everything went smoothly and now got the car rolling again.
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Posted 4 months ago
Ordered a front differential for a 2005 Toyota tundra $469. No phone number. Email several times no response. DO NOT USE CAR PARTS DIRECT. They're scammers who needs their ass kicked
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Posted 7 months ago
Well I order a part and they took my money off my credit card 168.00 and I am calling my credit card and I am retired from the DOD AND I BA E CONNECTIONS YOU FUCKED WITH THE WRONG ONE THIS TIME IP ADDRESS YOU CAN FIND PEOPLE
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Posted 7 months ago
It's been 7 days since ordering parts.. Not shipped and zero communication of when it may ship.. I have customers waiting for their car.. this is unacceptable business practices..
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Posted 7 months ago
Never got my order. $300. Gone. No response. Nothing… Reporting this to BBB and attorney general. It’s a scam. My name is Kelly P
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Posted 1 year ago
I wish I'd a research this place more..going on a month I ordered a sub Frame and told me it would ship 4 to 7 days and going on 4 weeks and tried emailing back and no response..somebody needs to investigate this scam because looks like many people including me have been taken for lots of money
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Posted 1 year ago
forget warranty with them less than useless
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Posted 1 year ago
Part sent was totally wrong and incomplete at that! No one answers when called. They asked in email for a photo to backup the complaint but no response. I would highly recommend staying clear from this company.
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Posted 2 years ago
The first thing they do is bill your credit card! I waited a week, & they hadn't even begun to ship my part. I tried to contact them & received "crickets"! I immediately disputed the charges with my credit card company. I just wish I'd read the reviews first!
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Posted 3 years ago
Frauds, I lose my money!!! There’s scams, never buy anything from this guys!!!!
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Posted 3 years ago
Worst company . Purchased an item waited a month and didn’t get any updates . I asked for a refund . It’s been 3 weeks now and nothing . I’m filing a fraud charge on my credit card now. Don’t buy from them ! It’s a scam
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Posted 3 years ago
Would give no stars if I could. Waiting on answer on a part. Nobody’s home. If you like your money stay away.
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Posted 4 years ago
Car Parts Direct is rated 1.4 based on 50 reviews