Car spares direct Reviews

1.0 Rating 43 Reviews
0 %
of reviewers recommend Car spares direct

Write Your review

Tell us how Car spares direct made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Car spares direct 1 star review on 7th April 2023
Anonymous
Car spares direct 1 star review on 10th November 2022
Galin
Car spares direct 1 star review on 10th November 2022
Galin
Car spares direct 1 star review on 10th November 2022
Galin
Car spares direct 1 star review on 3rd November 2021
Pogsy1973
Anonymous
Anonymous  // 01/01/2019
1
Unverified Reviewer
Robert Rodgers a minute ago NEW TOTAL SCAMMERS PLEASE STEER CLEAR BASIC SCRAP METAL DEALERS WITH NO CUSTOMER SERVICE. SEND STRIPPED PARTS, WARRANTY WORTH NOTHING AND REFUNDS UNHEARD OF. Bought a gearbox for Citroen DS3 after giving all my car details. They sent the wrong gearbox. Then followed10 days of excuses. 1. They had to remove replacement gearbox from a car 2. Their forklift had fell in a ditch 3. The gearbox had been sent but an issue at the depot causing delay (which was shown to be a lie when I contacted the haulage company who advised the gearbox hadn’t been collected yet ! 4. Had workers off work The list goes on, finally the replacement gearbox arrived damaged with a bent selector, missing the Diff, cam leg needed cut off and removed, plastic cover missing (basically sent a gear box that had already been stripped of vital parts and had no was just been removed from a donor car!!) Communication throughout difficult as I had to continually chase them for answers conversation often feeling challenging, customer support is zero. Wrote to them yesterday with all issues and with copy of delivery note saying gearbox was damaged. All messages read but no reply or phone call to try and sort. Now have 2 useless gearboxes taking up space £225 down and still needing to find a gearbox in a long bank holiday weekend so without a car for at least a further week.TOTAL SCAMMERS WHO OBVIOUSLY BUY CHEAP SCRAP CARS STRIP THEM, DONT TEST PARTS AND SEND THEM OUT HOPING FOR THE BEST. WISH IVHAD CHECKED REVIEWS BEFORE PURCHASE AS THEY ARE SHOCKING. You may want to check the wording on positive reviews as they all look similar with comments like “well packaged”. Who says that about vehicle parts? Fake as F. GUESS ITS ANOTHER REPORT TO TRADING STANDARDS AND ANOTHER VIDIT TO SMALL CLAIMS COURT LEE AND MARTIN. Unless you fancy sorting this out the right way???
Car spares direct 1 star review on 7th April 2023
Helpful Report
Posted 1 year ago
1
Galin
Hello My name is Galin, as you can see I'm not a robot, so don't believe this company if they tell you that the competition is doing it dirty. Let me tell you how I was cheated and lied to by them: On 16/10/2022, I contacted "AUTO SPARES DIRECT LTD" from an ad for a van engine on Ebay. In the conversation they explained that the engine in question had been sold but they had another one available and if I wanted it they would sell it to me at a good price of £2300. I agreed, they sent me pictures, they sent me an invoice, I found out about the delivery that it is two days and the engine will be sent by courier and I checked them with Gov.uk, everything is fine with the company and then paid the sum of 2300 pounds. That's where all the problems related to lying started, by the way, they continue to lie to this day. They were supposed to send the motor on Friday 17:19 22, I called on Monday for tracking information, they explained that they couldn't send it on Friday and that they sent it over the weekend, I have to wait another 5 days for that. So I did, I called on Friday 10/24/22, they explained that they didn't know what was going on, that they would contact the supplier and that I would have to wait until Monday because it was the weekend and there was no way they could give me any information. So I did, I waited until Monday 10:00am 10/28/22, I called more than 5 times and messaged both numbers on whatsapp and normal text, after the 5th time they disconnected their numbers and didn't answer of my messages until today. With another lie, that Martin was sick and so far has not answered me, and on Wednesday he will send me the engine. I explained to them 100 times that I don't want an engine, I want my money because they are crooks, I don't know what engine will come, it could be overheated, driven without coolant, driven without oil or with worn pistons and segments. He continued to say the same on Wednesday 10/16/22 that he would fix things for me. Now let me tell you what damage they did to me, because that 2300 pounds is nothing. Due to a week's delay the mechanics fined me £26 for parking for all the days the van was there which was 10/12/22 to 11/04/22 making 23 x 26 pandas per day = £598 + £100 late fee (at by law they are entitled to charge me £26 a day) and we also put roadside assistance allowance twice at £440. The damage they have caused me is £1138 and the fraud they have caused me is £2300 for a total of £3428. Tip RUN AWAY FROM THIS COMPANY, I'm not the only scammer, see below how many more scammers there are. Avoid any agreement with them, we are currently gathering people who have been scammed by them, if you have been scammed by them, contact me, we are currently assembling a team to start the procedures required by law to legally expose the scammers and holding them back. successfully under the law as individuals and not as beneficiaries. Because these fraudsters, they are not afraid because if you are going to sue them, you are not suing them, you are suing the company, so there is nothing you can do, tomorrow they will change the company to another one and the fraudsters will continue. But I have found a loophole in the law that allows us to bring them in as company coffers, as someone has to pay these debts that we will now be making them for the garden affairs related to fraud. if you are scammed by them contact me and i will help you!!!
Car spares direct 1 star review on 10th November 2022 Car spares direct 1 star review on 10th November 2022 Car spares direct 1 star review on 10th November 2022
Helpful Report
Posted 1 year ago
1
Pogsy1973
I purchased a part from them in February 2020. It went wrong in August 2021. The part came with a 3 year warranty. I supplied a letter from the garage that initially fitted the part and diagnosed it when it failed to work correctly. I sent everything that they asked for and they refused my warranty claim saying that there wasn’t enough evidence to prove the part was faulty. Do not buy any part from this company. If you buy through eBay they will it sort your issue out over the phone. They said that communication has to be done via email. Very disappointed with the whole experience. Now my emails to their customer service are being ignored.
Car spares direct 1 star review on 3rd November 2021
Helpful Report
Posted 2 years ago
Car spares direct is rated 1.0 based on 43 reviews