CARFAX Reviews

Name: CARFAX
Rating: 4.30

4.3 Rating 2,631 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Metrics

Info

4.3

Based on 2,631 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were looking for a college car for our granddaughter and CARFAX was very useful in screening potential choices. Car we picked is great and she loves it.”

Helpful Report

Posted 4 years ago

“The Cadillac CTS 2016 seems to be what Carfax said, so far no issues with car with about 6K miles put on recently.”

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Posted 4 years ago

“Una muy buena opción para conocer el vehículo antes de comprarlo.”

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Posted 4 years ago

“It told me more about the car than I was ever going to learn about it from the previous owner. It was very helpful and a good investment.”

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Posted 4 years ago

“Bought a 2005 Pontiac Bonneville GXP sight unseen primarily based on the Carfax report. Incredible car both inside, outside, and everything mechanical.”

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Posted 4 years ago

“Very informative!”

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Posted 4 years ago

“Well done. Gives some idea about vehicle condition.”

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Posted 4 years ago

“Excellent information. It was accurate and I utilized your information and was saved from purchasing a car that the dealer lied about. He displayed false information online as well as face to face. When I pulled up the Carfax and told him that his information was incorrect he basically told me to leave his dealership and said I would not find a decent car in my price range. Ironically, I found an excellent car and once again utilized Carfax and without fail found a car in excellent condition in my price range. Without hesitation purchased a cash car with confidence. FYI...I took the cash car to a mechanic and he verified the car was mint condition. Thank you!!!!”

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Posted 4 years ago

“Did not purchase yet but enjoy using Carfax for some time!”

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Posted 4 years ago

“Very helpful.”

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Posted 4 years ago

“I purchased a 2008 Ford Escape and utilized a carfax report to make my decision. It had information regarding prior mechanical care that I found useful. I will definitely use Carfax when buying a used car!”

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Posted 4 years ago

“Seems to be what the people want.”

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Posted 4 years ago

“I always depend on Carfax before purchasing. The one time I didn't do a Carfax I purchased a flood damaged motorhome. Lesson learned.”

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Posted 4 years ago

“I sold two vehicles last summer and purchased a third. In each case Carfax provided helpful information for both the seller and the buyers which led to equitable outcomes.”

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Posted 4 years ago

“Gave the information I required to make a good decision about purchasing my pickup. Don’t know if I would have felt comfortable with my decision otherwise!”

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Posted 4 years ago

“A CarFax report is only as good as the data it receives (which is not a fault of CarFax). The data provided on a CarFax report is excellent.”

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Posted 4 years ago

“Excellent source of data”

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Posted 4 years ago

“I have really enjoyed using Carfax during my recent search for a used Ford Excursion. It kept me for getting two of the units that I was looking at (one had a false odometer reading). Then it gave me a great report on the one I finally purchased!”

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Posted 4 years ago

“Very accurate encompassing and valuable.”

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Posted 4 years ago

“nice & quick! waiting to see what happens when i request my next Carfax as i may check out several autos before I buy.”

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Posted 4 years ago

CARFAX is rated 4.3 based on 2,631 reviews