CARFAX Reviews

4.3 Rating 2,631 Reviews
83 %
of reviewers recommend CARFAX
4.3
Based on 2,631 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
On-time Delivery
Greater than 64%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
2.9 out of 5
Read CARFAX Reviews
Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

CARFAX 5 star review on 5th April 2020
Randy Fulk
CARFAX 5 star review on 5th April 2020
Antonio Jose Jose
CARFAX 5 star review on 30th March 2020
Anonymous
CARFAX 5 star review on 28th March 2020
EDWARD A NIELSEN
CARFAX 5 star review on 27th March 2020
Anonymous
CARFAX 5 star review on 27th March 2020
Jeffrey A Nicholson
CARFAX 5 star review on 27th March 2020
Thavaro To
3
Anonymous
Anonymous  // 01/01/2019
I reviewed six vehicles, it was entirely due to Carfax, I test drove one and eventually brought it
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Posted 4 years ago
A must for purchasing a used car !
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Posted 4 years ago
I’ve used car fax to manage my purchases the last several years and my maintenance. Love the direction Car fax has taken.
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Posted 4 years ago
It dose keep you informed. It is nice to have it.
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Posted 4 years ago
Very useful information. I gave it to a prospective buyer of my car. She felt absolute confidence after reviewing it and immediately purchased my car army asking price. That was the suggested price recommended in the CARFAX!
CARFAX 5 star review on 27th March 2020
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Posted 4 years ago
I used Car Fax for both of my cars. It's a relief to know that my estimated value of them was very close to the Car Fax value. It gives me great confidence to put my price out there.
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Posted 4 years ago
Great service~
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Posted 4 years ago
Excellent experience
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Posted 4 years ago
Having a CarFax report helped enhance our used car buying experience. We felt more confident with our purchase and was impressed it even showed vehicle maintenance history!
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Posted 4 years ago
Great customer service .
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Posted 4 years ago
My mom is a master Faxxer. I loved reading up on the history of your company. Had a few problems with your online format and i ended up getting charged 3 times for 5 CarFax reports on 1 vehicle. But my bank was able to clear it up with a dispute charge. Bottom line is...that report was helpful. There is a reason I wanted to order one. Couldn't find your Fax # tho ;)
CARFAX 5 star review on 27th March 2020
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Posted 4 years ago
Good information when buying a used car.
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Posted 4 years ago
got the information I wanted!
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Posted 4 years ago
I recently bought a used car and was surprised to see so many people making up stories about the their cars history. Of 5 cars only 1 had a true story and I bought it. Thank you Carfax!
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Posted 4 years ago
Best product that provides accurate history of cars or trucks on the market today
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Posted 4 years ago
I have been trying to purchase more but cant get them purchased. I have requested help many times but I never get a response. there are no phone numbers to talk with anyone. Would like to purchase more.
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Posted 4 years ago
Extremely helpful
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Posted 4 years ago
showed me a car that had major front end work after an accident, and the next car was clean and perfect, thank you
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Posted 4 years ago
Fine. Xxxxxxxx
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Posted 4 years ago
I would never purchase a vehicle unless two criteria are met: approval from wife and a Carfax report.
CARFAX 5 star review on 27th March 2020
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Posted 4 years ago
CARFAX is rated 4.3 based on 2,631 reviews