CARFAX Reviews

Name: CARFAX
Rating: 4.30

4.3 Rating 2,631 Reviews

83 %

of reviewers recommend CARFAX

Company Reviews

Metrics

Info

4.3

Based on 2,631 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
On-time Delivery	Greater than 64%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5

Visit Website

Phone:

800-789-6232

Email:

carfaxwebsupport@carfax.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I never had tried CarFax until in the last year. While I realize that not everything is always reported in a manner that CarFax or others can know, it does seem a valuable tool in finding out many things about a vehicle's history.”

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Posted 4 years ago

“Service was very quick and very complete, I'd use them again before any purchase and advise others to do the same.”

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Posted 4 years ago

“I LOVE Carfax! It’s give you all the maintenance records, previous owner history, and previous accidents reported. You can basically go see a car without having to leave your home. Highly recommend. Jacob Smith”

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Posted 4 years ago

“Good source”

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Posted 4 years ago

“2 reports is all it took to find the unicorn.”

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Posted 4 years ago

“2 reports is all it took to find the unicorn. Solid and reliable info. Thanks CARFAX!”

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Posted 4 years ago

“Carfax is really the only source for complete information about your potential used car purchase. I've been using it lately and it has turned up some surprising information (good AND bad) about cars I was looking at. For around $20 a pop it's REALLY cheap insurance against getting taken by unscrupulous sellers. Recommend 100%.”

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Posted 4 years ago

“This gave a very accurate picture of this vehicle and helped with the purchase decision. Well worth the money.”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“The report is very helpful in making a purchase decision.”

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Posted 4 years ago

“I always appreciate carfax.. Useful information at a fair price.”

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Posted 4 years ago

“Excellent Service.”

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Posted 4 years ago

“Great info about maintenance records, ownership, states the car was registered in, history of some fender penders and accidents. I will always use Carfax prior to buying a used car.”

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Posted 4 years ago

“Provided all details regarding the Honda Odyssey that I was looking for. They were accurate and helped me with buying the car.”

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Posted 4 years ago

“the Carfax report gave me the additional information I wanted to make a smart decision. I purchased the car with a better knowledge of the cars history and the confidence that the report was accurate.”

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Posted 4 years ago

“There was a mistake on Carfax and they investigated and fixed it. Appreciated it”

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Posted 4 years ago

“Very detailed good information.”

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Posted 4 years ago

“With a comprehensive Carfax report I have been able to buy used with confidence.”

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Posted 4 years ago

“A/C went out. No mention from seller. Car is 21 years old however. Otherwise, all JUST FINE.”

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Posted 4 years ago

“CARFAX helped me make a good decision to purchase my last used truck! Thank you.”

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Posted 4 years ago

CARFAX is rated 4.3 based on 2,631 reviews