Carmats4U Reviews

4.8 Rating 12,758 Reviews
96 %
of reviewers recommend Carmats4U
4.8
Based on 12,758 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Carmats4U Reviews

About Carmats4U:

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Carmats4U 5 star review on 22nd September 2022
Anonymous
Carmats4U 5 star review on 21st September 2022
Craig
Carmats4U 5 star review on 20th September 2022
Simon Dela Cruz
Carmats4U 5 star review on 20th September 2022
Simon Dela Cruz
Carmats4U 5 star review on 20th September 2022
Simon Dela Cruz
Carmats4U 5 star review on 19th September 2022
Nick
Carmats4U 5 star review on 12th September 2022
Andy
185
Anonymous
Anonymous  // 01/01/2019
Firstly, the following feedback opinions are purely my own. I have no connection to the firm. I first ordered mats from Carmats4U around 4 years ago for my previous car. I needed mats, I didn't want bog standard 'universal' ones, so after some online research I opted to try this company, a purely 'gut feeling' on my part, so part of me was ready to chastise myself for paying more than I needed to! The first thing that struck me after placing my order, was the fact that right from the off (placing my order), right through cutting and onto finishing the mats I received updates by email advising me of the stage they were at. The mats were delivered within the time frame I was given, and once they arrived, and removed from the packaging it was clear that I had made a good decision to use Carmats4U. I didn't buy the superior quality ones, but even so, the finishing of the mats and contrasting mat edging was quality. Maybe it's because I'm getting older, but having custom fitted mats makes all the difference to the interior of a car. They seem to soften noise within the vehicle, and they make it really cozy for the driver and passengers. It's not just pleasing asthetics that are affective either, there is also a safety aspect too. I find that universal mats have a tendancy to move around in the driver's footwell, and there is a real issue with the mat 'rucking' up underneath the vehicle pedals. Anyway, fast forward 4 years, old car traded in for a newer used one. I left the mats in the older car, and quite honestly, despite the efforts of various grandkids, and my wife, the mats showed little sign of wear. A quick shake, and vacuum was all that was required. I now have a 'newer used' car, and the first thing I did upon its collection was get online and ordered some new mats....! I didn't contemplate going elsewhere other than Carmats4U, I knew what I would be getting, so there was no point in changing supplier. One change that I did make was purchasing a higher quality of carpet for the mats. There was no other reason for the upgrade other than I fancied treating myself !! The mats have arrived, the email updates were as thorough as my previous experience, and they are in my vehicle. If you are in the market for damn good quality mats that fit properly, and wear well I can only point you in the direction of this company! Also, if you read the above review with a degree of scepticism (as I probably would), then just take 2 nuggets of advice from it all. 1. Buy cheap buy twice and 2. If a 10 year old granddaughter without any prompting says 'oh grandad, I like the new mats, what a lovely colour', then that itself is all you need to know!!!!
Helpful Report
Posted 3 months ago
Ordered a boot mat for an Audi Q4. Mat itself is reasonable quality; the fit is not perfect though. Delivery took longer than expected with no updates even after I called and emailed.
Helpful Report
Posted 2 minutes ago
Never arrived. Dispute lodged with paypal, so glad I used paypal and can get my money back.
Helpful Report
Posted 41 minutes ago
Hi Clare, I've looked into your order and I can see we dispatched the item but there was no scan from the courier upon collection. We dispatched the item 4 days after the item was purchased. I can see we refunded you but you for the order. I'm really sorry it never made it to you. If you had raised this through our support email address, we would have sent a replacement to you on urgent. Sadly, we're only aware of items becoming lost when the customer makes us aware of this. Please, if you decide to order again with us, call us directly on 01754 613974 9am to 5pm and we be happy to send with our premium courier DPD. Kind regards, Laura Lacey Sales Manager
Posted 10 minutes ago
Happy with the product,price and quality that I received one small issue was the length of time for delivery but other than that worth buying.
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Posted 45 minutes ago
Delivery was a very long time after payment
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Posted 1 hour ago
Hi Diane, Thank you for making us aware of your delay. I can see the item was ready for dispatch but due to a quality control issue, the item was delayed as we weren't happy with the final finish. We always prefer to send items that we are 100% happy with. Again, apologies for the slight delay there. If you choose to order with us again, next time, you will have full internal tracking, which will allow you to see exactly where your order is within the process. If you need to speak to me, please email me directly as I'm always happy to help. Kind regards, Laura Lacey Sales Manager
Posted 8 minutes ago
Easy to use website with lots of choices. Good communication once the order was placed and overall a speedy service. Delighted with the mats
Helpful Report
Posted 1 hour ago
3-5 days delivery turned in to a lot more . I tried emailing support twice for information, but got zero in return. Sketchy service , Mats turned up eventually.
Helpful Report
Posted 2 hours ago
Hi John, I'm sorry to hear this. Please have in mind our delivery window is 3-5 Working Day Dispatch and a further 2-3 working days for delivery. In regards to email correspondence, providing we have received an email to support@carmats4u.com, we reply generally within 24 hours. If you wouldn't mind contacting me directly, I would be happy to take a look into this for you. My email address is laura.lacey@uniqueproductsuk.com I will look forward to assisting you further. Kind regards, Laura Lacey Sales Manager
Posted 1 hour ago
EASY TO ORDER - CAR MODEL EASY TO FIND. ORDERING CLEAR. PRICE REASONABLE. PRODUCT PRODUCED AND DELIVERED AS SCHEDULED. IT IS DOING THE JOB. THANK YOU
Helpful Report
Posted 2 hours ago
Had my mats to day very pleased with them will use you again as this is a second time used you thanks again
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Posted 3 hours ago
Fitted well. Neat & positive clip system.
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Posted 4 hours ago
Great quality mats, much plusher than the mats that came with the car when new. Fit my 2023 Kia Ceed perfectly and add a little splash of colour to my interior. Found the website easy to use and while the mats weren't cheap they seem to be great value considering the quality.
Helpful Report
Posted 6 hours ago
Fast efficient service. Boot sill more 'plastic' than I was expecting. Would have preferred heavy rubber. But my mistake for not checking material.
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Posted 6 hours ago
Though the delivery is delayed, the car mats are of excellent quality and texture.
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Posted 6 hours ago
Great mats , very efficient service aswell
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Posted 7 hours ago
Good communication and high quality mats Much better quality than OE for Mercedes and Range rover !
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Posted 8 hours ago
Order took longer to arrive and when mats came they did not fit car Emails take forever to be answered Still dont have a resolution so I am left with mats that do not fit
Helpful Report
Posted 8 hours ago
Hi! We are sorry to hear you're having difficulties. We are here to help so why not email me directly and I can resolve any issues for you quickly. If the item did not fit, I'm sure we can exchange the item for the correct vehicle. My email address is laura.lacey@uniqueproductsuk.com I will look forward to hearing from you. Kind regards, Laura Lacey Sales Manager
Posted 2 hours ago
Mats are excellent, in terms of quality and they fit perfectly on my new car. I'm very happy with the purchase and would highly recommend to anyone. Thank you Carmats4u
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Posted 9 hours ago
Very pleased with my car mats, the quality is excellent and I’ve recommended to others
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Posted 9 hours ago
The mats are good quality, reasonably priced and a great fit.
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Posted 10 hours ago
Amazing quality in fit perfect into my q2
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Posted 12 hours ago
Great quality product at a great price.
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Posted 23 hours ago
Carmats4U is rated 4.8 based on 12,758 reviews