Carphone Warehouse Reviews

“ Do not use this company Sold a mobile phone to an elderly lady in her 70,s that she could couldn't use and was told to practice aft home Could not get to grips with it at home so took it back 2 days later for refund or credit note They phoned head office who refused to do either as they had changed the policey on returns last week Sales lad advised that it was an elderly lady to which he was told tuff the police had changed Hence very upset pensioner mother in law Never use again and inlaw out of pocket 220. ”

“ If your phone is faulty they insist it away for minimum 2 weeks and leaving you without a smartphone. Atrocious customer service. Their returns policy looks like it is designed to put folk off returning faulty products which is shocking. ”

“ Returns, cancellations policies. ”

“ A bunch of thiefs that refuse to refund my money that I was entitled as u overpaid a contract I definitely one of the worst companies ever, the UK government should close them down They always trying to make you pay more and trick you ”

“ Awful customer service!! I've been waiting for a bloody refund since December, they keep telling me it's been processed, when I get back to them saying I have not received anything, their answer is that they are looking into it and I should allow 3-5 working days...it's been 2 months ago and still nothing. Frustrating and appalling! ”

“ Will not offer a refund ”

“ The worst customer service I have ever had, they truly don’t care. ”

“ Awful customer service. ”

“ I eventually got a call from customer service on the Monday and got £100 compensation which doesn't even cover wages lost, phone calls or my trips to carphone ware house here. ”