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CarShop Reviews

1.8 Rating 407 Reviews

19 %

of reviewers recommend CarShop

Company Reviews

1.8

Based on 407 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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CarShop 1 star review on 18th December 2023

CarShop 1 star review on 18th December 2023

CarShop 1 star review on 18th December 2023

CarShop 3 star review on 4th April 2022

CarShop 1 star review on 14th February 2022

CarShop 1 star review on 14th February 2022

CarShop 1 star review on 2nd November 2021

13

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We must say we were both very impressed with the service we received - a hands on service from start to finish. Kyle made the experience of buying two cars so simple. We also had dealings with Justin and Mark who were also excellent as was Jacob who helped with the paperwork. He had the patience of a saint! After purchasing the cars there were a few issues and the star of the show was Lewis Gardner. He sorted out these issues straight away very professionally. He is a very important part of the team. Keep hold of him.”

Posted 2 weeks ago

“Very friendly customer service”

Posted 2 weeks ago

“메신저 해킹 CLOUD AGENCY 메신저 해킹”

Posted 5 months ago

“Alec Kay , Aga and Jay the dog lovers, excellent service really friendly and would definitely recommend car shop Ashton thanks Diane Don and Ben Flint👍”

Posted 1 year ago

“Lovely staff Jane and Laura were brilliant nothing was too much trouble infact all staff we spoke to were very helpful we weren’t pressured into buying I would highly recommend”

Posted 1 year ago

“Excellent service from Willenhall branch, no pressure very friendly and helpful staff . Car sales person Shack very helpful indeed”

Posted 1 year ago

“Eagerly seeks the car you crave for, even if not on the premises, always willing to go one step further. A modern purchase concept where you could say customer is still king”

Posted 1 year ago

“Sheffield shop is excellent in all fields. Paul Richardson was my initial point of contact and is very knowledgeable. AJ dealt with the paperwork and knew the systems like the back of his hand. Very pleased with my A5. I was helped with transfer of my personal plates. All staff are friendly and helpful. No time wasted in the shop or on the phone. Faultless transaction”

Posted 1 year ago

“Carshop chesterfield. Excellent customer service. Salesman Gary was very efficient & respectful when buying my vehicle. Very satisfied”

Posted 1 year ago

“I bought my car from the Norwich Car Shop and I have to say that I am surprised by the negative reviews from other customers. My experience was good all round with no pushy sales or pressure to pay for add on services. I would buy from them again.”

Posted 1 year ago

“Aldi and Stephen were extremely helpful 👏 helped me withl aspects, this being my first time purchasing from a show room. Very happy 😊”

Posted 2 years ago

“Was well looked after by amy, lovely girl easy to talk to and polite, good at her job”

Posted 2 years ago

“I brought a car from Nottingham branch Christmas eve I would like to thank Sam David and tash for staying late to finish the deal they made it a great experience getting the best deal they could the vehicle is of top quality and will buy from them again well done car shop”

Posted 2 years ago

“Found a car on line at carshop Sheffield, put a reserve on it so we could go and look at it. Arrived at the carshop and went in and was greeted by a lovley young lady who went to find Curtis the salesman who was going to help us. He had the car ready for my daughter to go and see it, took it for a test drive and she loved it. So we bought it, from sales with Curtis who explained the process of the sale very well,to business manager Johnerthen who took the details and payment and explained the extras on offer but felt no pressure to buy add ons, to tilly in handover who soughted out the tax and helped my daughter in the car to do various things..ie radio, heating etc...to Bianca who took the reservation who is lovley and Mark handover manager also a nice person who passed us to tilly. And big thanks to John for a lovley cup of coffee!! such a excellent service from all the staff at Sheffield Carshop,. Thank You . From Helen and family.”

Posted 2 years ago

“There are 2 reasons why this is a 5-star review – BEN MEADOWS & CARLA PALLESTER! They are both an absolute credit to the company and other members of staff could learn a thing or two from them. Ben had us at “Hello” – polite, well mannered and his honesty made our whole experience dealing with the Car Shop better than it could have been with the issue we had. He took time to listen to us and never fobbed us off with answers he thought we wanted to hear. We weren’t even his customer, but he could see how stressed we were and wanted the best possible outcome for us and the company. Same with Carla – she bent over backwards to ensure we were happy with every decision they made and helped us with the issues even when we were told by the main dealer there wasn’t a fault with the car. Glad to say that on a test drive Carla experienced the fault for herself. Happy to say we now have a stunning car and would highly recommend the Nottingham Car Shop to anyone!”

Posted 2 years ago

“Very friendly professional and efficient service from viewing to purchase and collection of our new vehicle. Excellent service thank you Big Dave and Little Vanessa in Collections for going the extra mile! 😁”

Posted 2 years ago

“Went to look at cars at Carshop Ashton under lyne first visit to look at options for which car to buy and enquire about possible finance options. Was given excellent service by Steve ie explained and answered all our questions and we sat if a few various cars on the forecourt. Although there wasnt a car on this occasion that suited us would definitely go back to get the excellent service from Steve informative and patient without being too pushy.”

Posted 2 years ago

“Juergen is an outstanding salesman. Informative, friendly and knowledgable. Great customer service and a beautiful new car to boot”

Posted 2 years ago

“Superb service and the car is as described, the whole process was as smooth as clock work, Ben Meadows and AJ were both first rate There attention to detail was second to one, cant recommend them and Car shop enough Dean M 435d”

Posted 2 years ago

“Amy and the team at the car shop was amazing and so helpful any problems they was happy to help 🙏🙏 we got our TT we love it 😍 amy who handed over our keys she is amazing amazing and amazing and she sort out our dash cam 🤗🤗🤗🤗”

Posted 2 years ago

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CarShop is rated 1.8 based on 407 reviews