“Bought my car from Hillington store. Wasn’t able to have test drive on first appointment as it’s wheels were off. Had to return later in day for test drive, slightly inconvenient as I live 45 mins away. Enjoyed my test drive anyway and bought the car. Staff were friendly and helpful. Arranged to pick up the car a few days later. Car looked great, nice and shiny, interior clean though when I got home I looked under the bonnet and there were dead leaves in both sides of the car and green dirt in the grooves. I though that would have been part of the valet and inspection. Also on my drive home the tyre pressure warning came on saying low pressure so had to go and check them, all at slightly different pressure and one lower that the others. No problem one I inflated them all to correct levels. Been all right since and warning light hasn’t been back on. Still love the car. 🙂”
Good Afternoon Ms Smith
Thank you for taking the time to provide feedback on your experience! We hope you are enjoying your new car and we see you again in the future!
If there is anything we can do to resolve these issues for you please contact us at firstname.lastname@example.org.
“I would like to say how helpful Sabeel Ishaq was as I think I sat in every high seated car in the garage I am looking for another car and will definitely be back There was no hard push which was great Just explanations re cars
Good Afternoon Patricia
Thank you for taking the time to provide feedback on your experience!
We will pass your review along to Sabeel and the team who will be pleased to hear of this. We hope to see you again in the future!
“Car could've been valeted to a better standard outside, sales person anton was great! Tried to collect car on Saturday after being phoned numerous times throughout the week but no one got back to me! Also asked for back window wiper to be replaced and that hasn't been done”
“Sales Team, left you alone to walk through a very nice selection of cars and only when you were ready to talk to them. Test drives are great you get a half hour to yourself (remember your driver licence) and this allows you to look over and drive the car at your pace with no-one looking over at you determined to get the sale. Good experience, well worth the visit if you are looking for a newer car”
Good Afternoon Chris
Thank you for taking the time to provide feedback!
We are really glad to hear you are happy with your experience.
We will pass this along to the team who will be delighted of this, we hope to see you again in the future!
“Lisa was amazing. So helpful and got us a great deal that we were happy with. Handover of the car was explained in full and no issues when picking it up.
Always lovely to get a great welcome Denise at reception.”
“Very happy with the overall experience, sales man Gary was great at listening to what we were after and helped us find our new car. And a thank you to Michale McGuire the handover manager for organising home delivery. Cheers guys 😀”
Good Afternoon Denis
Thank you for your five-star review! Gary and Michael will be happy to hear of your experience.
We hope you are enjoying your new car and we see you again in the future!
“Robert (sales advisor) was very friendly and approachable when we entered the store. There was a minor delay in the car being ready and so Robert ensured the car was delivered to us as he knew how frustrating this was, making it far more convenient than having to go back into the store. This was greatly appreciated and I would recommend him to future customers.”
“great, friendly atmosphere. nice family environment. made to feel welcome. made the whole car buying experience more relaxing and calm. had areas for kids to play and keep them busy. all staff were friendly and helpful.”