“I don’t think I am the most easy of customers as I am a bit picky. James made the process smooth and easy for me for which I am very grateful. He looked after every bit of the process for me and kept me informed. To be honest agreeing to buy the car on sat and getting it on Tuesday is the fastest, most efficient new car process i have ever been through. I may have taken slightly more than 3 days to decide on the car though. That of course has nothing to do with Glasgow or James. Thank you for your help. I wouldn’t hesitate in recommending your business to anyone looking for a new car , in fact I have encouraged family members and friends.”
“Recently purchased our new car,
Easy transition with Craig ( the baldy one haha ) he was great, made us feel welcome and answered any issues or questions we had.
We often get put off with pushy car sales, this wasn't the case at Peter Vardy. All the staff we spoke to were friendly and helpful.
Thank you Craig for finding, ( hopefully the perfect car for us )
Should we have any issues in the future, I hope the customer service will be 5* then too ☺️”
“Love getting our cars from here. Staff are very attentive and happy to assist you with any queries. It’s a family orientated place, with free ice cream, soft play, mini electric cars and games consoles to keep the kids entertained whilst you shop. If you like a deal, then this is the place to come. You are given a list of all the deals on offer as soon as you enter and there is always plenty to choose from. I had quite a few picked out that I wanted to see and Garry was more than happy to assist until I found the perfect car for me. We have bought 4 cars from here in the past and always have a good experience.”
“The CarStore was clean and tidy. Everyone was very polite and welcoming.
Everyone knew what they were doing and explained everything well.
The salesman was extremely helpful and answered all my questions.
Everything went as planned.
I was very happy with my experience.”
“Very welcoming front door staff, Andrew Brodie our salesman was perfect, great sense of humour, honest and very well informed regarding vehicles he sold us..we went in to buy one and left buying two! He is most definitely 5 star salesman.
Sadly the communications with the handover team were not 5 star, phone calls not returned despite phoning several days in a row, and if it were not for the persistence of your fab reception girls I believe I'd still be waiting. When I did eventually speak with Kyle, he went to check with the workshop to see if my car was ready with a view to calling me back, checking my telephone number, confirming last 3 digits to then contact my husband to advise my car would be ready to pick up.. this does not reflect the 5 star service we received from every other department”
Good Morning Amanda
Thank you for taking the time to provide a review!
We are sorry to hear your overall experience at our Glasgow store could have been better. We have passed your feedback on to the team to review to ensure our guests are always satisfied.
We are glad you are happy with your new car and Andrew will be glad to hear of this!