CARZ Glasgow Reviews

4.7 Rating 8,169 Reviews
96 %
of reviewers recommend CARZ Glasgow
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Phone:

0141 3751 444

Email:

sales@petervardy.com

Location:

500 Hillington Road, Glasgow
Glasgow
G52 4XA

CARZ Glasgow 5 star review on 19th August 2021
Lyndsey Tierney
CARZ Glasgow 5 star review on 29th July 2021
WENDY MORRISON
CARZ Glasgow 5 star review on 6th July 2021
Christopher Hurst
CARZ Glasgow 5 star review on 2nd May 2021
Janet Wilson
CARZ Glasgow 5 star review on 29th April 2021
Rachel Stevenson
CARZ Glasgow 5 star review on 28th April 2021
Holly Brown
CARZ Glasgow 5 star review on 25th March 2021
Anthony Docherty
45
Anonymous
Anonymous  // 01/01/2019
David was very helpful and understood exactly what we were looking for….. David was great and I would highly recommend him to my friends and family
Helpful Report
Posted 2 years ago
Good Afternoon Lisa Thank you for your five star review! We have passed your feedback on to David who will be happy to hear of your experience! Thanks, Team PV
Posted 2 years ago
Negotiating the deal was satisfactory and the car has come up to my expectations. Delivery from Glasgow to Surrey was good if a bit expensive. My only criticism is that the accounts department needed correcting and chasing. Order and invoice did not tally.
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Posted 2 years ago
Good Afternoon Mike Thank you for taking time to provide feedback. We appreciate you giving us the opportunity to sort the small issues out and to ensure you are completely satisfied with the car and the experience. Regards, Team PV
Posted 2 years ago
Had a good experience with the hillington branch. Staff are really nice david docherty was very knowledgeable on the car i purchased and very helpfull with explaining everything. We were offered coffee and tea, and the handover with william was very quick and efficient, and he was really friendly and pleasant, id say a credit to your team.
CARZ Glasgow 5 star review on 19th August 2021
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Posted 2 years ago
Good Afternoon Lyndsey Thank you for taking the time to provide feedback on your experience. The team will be delighted to hear of this. Regards, Team PV
Posted 2 years ago
Ordered car online for same day pick up, was told it was ready to go and we could take away same day!…. Car wasn’t ready at all so we decided to look at others! Found one and was told again we could take away same day as car had been prepared by workshop etc. (Which it had been) overall we were there 5 hours and never dealt with anyone directly! It was like we were invisible to the staff! A manager came and went off on one at the staff for not taking our money and 5 mins later we had the keys so could get home eventually! Have to say it was the worst experience buying a car we’ve ever had! Serious communication issues between internet team and floor staff! What ever happened to one stop shop??? Won’t return for next car even it was going to cost me less!
Helpful Report
Posted 2 years ago
Good Afternoon Ms Law Thank you for taking time to provide feedback. We are really sorry to hear that your overall experience could have been better. We will certainly share your feedback with the team and work on making improvements in this area to ensure this doesn't not happen again. Sorry for any inconvenience caused. Regards, Team PV
Posted 2 years ago
I had a really positive experience, I was assisted to source the car that I wanted with better specifications than I expected. The sales operative was incredibly helpful as was the chap that delivered it, he went the extra mile to ensure I was happy with everything upon delivery, the best customer service I have received by any company for many years.
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Posted 2 years ago
Good Morning John Thank you for taking the time to provide a review! We have passed your feedback on to the team who will be more than happy to hear of this. We hope you are enjoying your new car and hope to see you again in the future! Regards, Team PV
Posted 2 years ago
Ryan was very helpful from start to finish. Listened to what I wanted and didn’t try to sway me.
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Posted 2 years ago
Good Afternoon Jennifer Thank you for your five star review and taking the time to provide feedback! Regards, Team PV
Posted 2 years ago
Initial poor communication between purchase date and delivery however this was followed up and resolved to our satisfaction. LOVE my new car
Helpful Report
Posted 2 years ago
Good Afternoon Thank you for your review. We are sorry to hear of your experience. We have been in contact with our management team in regards to this. The team will be in contact shortly. Regards, Team PV
Posted 2 years ago
Good service gd salesman have not yet received my £100 in vouchers which I chose as a prize ???
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Posted 2 years ago
Good Afternoon Stephen Thank you for your review! We're sorry to hear you still haven't received your vouchers yet. Could you please contact us at customerservice@petervardy.com with your name and registration and we can resolve this for you. Thanks Team PV
Posted 2 years ago
On arrival I was made to feel very welcome. Kim and Gary helped and adviced me through the process of purchasing my car. I could not have met two nicer guys. Also a follow up call to make sure all went well after my purchase. I will be recommending to all my friends and family. So thankyou so much for this.
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Posted 2 years ago
Good Afternoon June Thank you for your five-star review! Gary and Kim will be happy to hear of your experience. We hope you are enjoying your new car and we see you again in the future! Regards, Team PV
Posted 2 years ago
Although still within a Pandemic I was rather shocked at how busy the Glasgow Peter Vardy Carz were on a Saturday. Very pleased with the carefully planned and executed Pandemic Response procedure they have put in to place. One-way system with temperature readings on entering the business and hand sanitisation stations. I had a booking scheduled for the morning and was very pleased with the service throughout. Not once did I feel as though the sale was pushed on me or silly little extras, as most do. It was professional with key focus on my needs and requirements as a customer. Slight delay is the car prep, however, they kindly sent one of my wheels away to be refurbished and adhered to their policies in which new wheels were put on too. After care - great, had a small issue with air conditioning and they were quick to resolve the issue, did not cost me a penny. Great service, good recovery from the recent Pandemic. Thank you Peter Vardy and Dylan, you all live up to the Value of customer trust and respect. Thank you.
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Posted 2 years ago
Good Afternoon Pieter Thank you for your honest review. We are glad you are happy with your experience. We take health and safety very seriously so have passed your feedback on to the Branch Management to look in to. Thanks, Team PV
Posted 2 years ago
Great service from Lisa and Darren. Was very happy with trade in price and absolutely love my new car.
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Posted 2 years ago
Good Afternoon Jason Thank you for taking the time to provide feedback! Lisa and Darren will be happy to hear of your experience. Thanks, Team PV
Posted 2 years ago
Craig Dick salesperson was fantastic. A few issues regarding information however these were promptly resolved. The team went above and beyond obligation to resolve and more. They have my recommendation. Thank you for resolving and going the extra mile.
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Posted 2 years ago
Good Afternoon Ms Burns Thank you for your review. We are sorry to hear of your experience. We have been in contact with our management team in regards to this. The team will be in contact shortly. Regards, Team PV
Posted 2 years ago
All the staff were helpful, my sales person (James) was helpful, never pushed us to take something we were not looking for, was patient and understanding. Had the car now a couple of weeks and so far everything has been really good.
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Posted 2 years ago
Good Afternoon Thank you for your five-star review! James will be happy to hear of your experience. We hope you are enjoying your new car and hope to see you again in the future! Thanks, Team PV
Posted 2 years ago
Although I had a bit of trouble understanding the Glasgow accent at first, I soon got to understand, and found the sales staff to be extremely helpful and the delivery was very well organised, so I had a lovely car in a very short time. Very pleased
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Posted 2 years ago
Good Morning Simon, Thank you for your review. We hope you are enjoying your new car! Thanks, Team PV
Posted 2 years ago
Craig Dick from the sales team provided a great service and represented his organisation very professionally, explaining all aspects of the deal and the financial options available. Still awaiting the issue of the wheel locking nut to be resolved -after four visits numerous calls and cancellations and 12 weeks after purchasing the vehicle.
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Posted 2 years ago
Good Morning Mr Connolly Thank you for your review. We are sorry to hear of your experience. We have been in contact with our management team in regards to this. The team will be in contact shortly. Regards, Team PV
Posted 2 years ago
Fabulous service and very helpful.
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Posted 2 years ago
Good Afternoon Harry Thank you for your review. We are glad to hear that you are happy with your experience and hope to see you again in the future. Regards, Team PV
Posted 2 years ago
Excellent service without pressure.
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Posted 2 years ago
Good Afternoon Thank you for your five star review! The team will be happy to hear of your feedback. Regards, Team PV
Posted 2 years ago
Very good customer service I recently bought a car from Peter Vardy and was most impressed with the excellent and great customer service and communication from their representative Kieran. There were some minor issues that only came to light after I had left the store with the car but Kieran listened and acted on ym concerns and was able to arrange the repair while I was at work (as a key worker I cant leave work to have these attended to). Thanks so much for your help-overall a positive experience and I would recommend them to anyone.
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Posted 2 years ago
Good Afternoon David Thank you for your five star review! We are happy to hear these issues were resolved for you. We hope you are enjoying your new car and hope to see you again in the future. Regards, Team PV
Posted 2 years ago
Fantastic service from James and would definitely recommend to my friends and family
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Posted 2 years ago
Good Afternoon Thank you for your review. We are glad to hear that you are happy with your experience and hope to see you again in the future. Regards, Team PV
Posted 2 years ago
Good selection of cars.
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Posted 2 years ago
Good Morning Kevin Thank you for your five-star review! We are really glad to hear this. We hope to see you again in the future. Regards, Team PV
Posted 2 years ago
CARZ Glasgow is rated 4.7 based on 8,169 reviews