Hi, sorry to hear that you were unhappy with our service. We’ve responded to you privately to resolve this matter.
You should receive an email from us shortly.
Regards,
cartaxcheck.co.uk
“very happy we had done a MOT check on gov websight was confused to 2 years missing MOT after doing a report realised this had a private plate which answers the question of 2 missing years”
Hello, our records show that an email was sent to you at 21:27 this evening.
It may be worth checking your junk mail folder just in case.
We've also emailed another copy of your report to you which should be with you shorty. This includes instructions of how to get a PDF copy of your report.
If you're still having any issues, please get in touch on info@cartaxcheck.co.uk.
Many thanks.
Hello, there is currently no Tax and MOT information available from the DVLA for this vehicle. You can check this for yourself here:
https://vehicleenquiry.service.gov.uk
You'll need to contact the DVLA directly to get this resolved.
If you have any questions, you can contact us on info@cartaxcheck.co.uk
Kind regards,
cartaxcheck.co.uk
Hi, could you get in touch with us on info@cartaxcheck.co.uk so we can get this resolved.
Could you please include the vehicle registration.
Thank you.
“was expecting information on previous owners, but NOT AVAILABLE!! number of previous owners but again NOT AVAILABLE!! also report asks you to check the V5c date matches the one on the report, but AGAIN!! NOT AVAILABLE!!
Very disappointed customer.”
“Has the info for my car totally wrong and despite advising them to amend they have not responded. I have no option but to proceed via legal route. Disgusting!!!”
Hello,
I believe we have contacted you regarding this matter earlier today but if you are still having problems, please get in contact with us on info@cartaxcheck.co.uk.
The only original support ticket I could find related to the BHP figure being incorrect but as far as I am aware there shouldn't be any issues with the other data fields.
If you haven't heard back from us, it may be worth checking your junk mail folder.
Many thanks.
cartaxcheck.co.uk
“It's not an in-depth report!! I assumed by seeing the example report it would tell you if car has been done or off road. But didn't.... all information given to me from report I already had through auto-trader and dvla”
Hello, could you contact us on info@cartaxcheck.co.uk so we can provide assistance with your report. Please include the vehicle registration in your email so we can assist you more quickly.
The report includes many data checks that aren't included on Auto Trader or the DVLA website. These include:
- Outstanding Finance Check
- Written Off Check
- Stolen Check
- Import/Export check
- Scrapped Check
- Previous Colours/Plates
Please be aware that this information is not provided by the DVLA / Auto Trader and you may not be protected if you purchase a vehicle without running a full check.
If you'd like assistance with your report, please get in touch.
Kind regards,
cartaxcheck.co.uk
“What I was after was the specifications of the vehicle. which were not available so I paid for a service that wasn't provided but shown in your preview of what should be provided . A refund would be be nice for a redundant service !
Yours sincerely Mr Barber”
