Caught On Camera UK Ltd Reviews

Name: Caught On Camera UK Ltd
Address: Unit 2A & 3 Netherhouse Farm, Sewardstone Road, Sewardstone, Essex
Rating: 4.91

4.9 Rating 162 Reviews

98 %

of reviewers recommend Caught On Camera UK Ltd

Company Reviews

Questions

Metrics

4.9

Based on 162 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 328 0154

Email:

info@caughtoncamera.net

Location:

Unit 2A & 3 Netherhouse Farm,
Sewardstone Road,
Sewardstone
Essex
E4 7RJ

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Caught On Camera UK Ltd 5 star review on 5th April 2017

Mr & Mrs Shah

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute pleasure to deal with Jason and the guys. We are keeping caught on camera as our cctv company. I give them 100% great company would recommend them all the time. Oh sorry not forgetting lovely to talk to Jackie In the office.”

Helpful Report

Posted 3 days ago

“From the first point of call to the installation, the team are absolutely lovely and professional. I believe it is family run business and you can tell from the tailored approach. I was so stressed on the day because our clinic is based in a very old Georgian building and the infrastructure is a total nightmare, and the team had their concerns about the cable run etc, however within minutes they got to work and figured it all out. I had assumed it would take all day but they were done within 2-3 hours. I've worked with hundreds of contractors in my time but this team were outstanding. They brought their own clean up equipment, they were very friendly and efficient, not to mention the quote itself was extremely competitive. Thank you again, I'm also so pleased with the quality of the equipment and imaging.”

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Posted 2 weeks ago

“They awful service”

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Posted 3 weeks ago

“Its awfull service”

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Posted 3 weeks ago

“Very pleased with the installation carried out by Billy. From first call to Jay who came to advise and provide a quote then booked in for installation. Billy arrived and installed equipment with no fuss and then went through how it all worked and loaded app onto my wife and my phone so we can review recordings at any time in any place. Would highly recommend Caught on camera with a ten out of star rating Thank you Jay and team Bob Marshall”

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Posted 1 month ago

“Andy and his team installed an excellent CCTV system for us across our block of 90 flats in Maidenhead. Very reasonable, easy to use, and it does exactly what is says on the tin. Also, they are really great people to deal with. Superb result.”

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Posted 8 months ago

“Quality work! caugt on camera always download in the best way possible, and they're always at hand to answer your questions.”

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Posted 1 year ago

“This is a company that you can trust. Matt and Adam are very professional and trust worthy. They fixed my problems with the cameras and have booked them in again to install two more. I have no hesitation in recommending this company. Top class all round.”

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Posted 2 years ago

“Before Engineer's visit, I had agreed on the cost over the phone. However, the invoice received after work was 30£ more than what was agreed on earlier. Have called and sent emails, but the invoice was not changed. Reminder for anyone to get the cost agreed in advance and get that documented”

Helpful Report

Posted 2 years ago

Apologies you have had a negative experience with our company, this is never our intention and we always strive for the best possible customer experience. As we are a UK Ltd company, to comply with UK tax law, all prices quoted for work will be plus VAT which is why there was a discrepancy. Please could you contact our team to discuss the issue further, thank you.

Posted 2 years ago

“We have had our cameras for a number of years now. We are happy with the service, the ease of operating the cameras and the backup service. If there are any issues, we simply call up for advice. These cameras have given us additional home security. We are very happy.”

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Posted 2 years ago

“Fantastic service from Jason and the boys. They came and fitted my cameras and installed them very neatly and they were up and running in a matter of hours. Jason gave great advice on the requirements before hand and we are already seeing the benefits.”

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Posted 2 years ago

“Excellent Customer Service. A professional company that goes extra lengths to ease things for the customers.”

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Posted 2 years ago

“ELITE LEVEL AND PROFESSIONAL SERVICE....... I contacted Caught On Camera after my Parents has been broken into which was a very violent and traumatic ordeal. I had rung round and spoke with 5 other companies, the professionalism from Jay was very clear from the outset that this was the company to make my parents feel safe in their own home again. Matt, Adam and Billy, turned up the next day to install the security cameras, the workmanship is a credit to your company and really how each individual just cracked on and made such a neat and professional job. Next day 1st thing we had Shev turn up to fit the Alarm and sensors, again like the others, explained word for word how to use all the ( very easy ) equipment. I also had day to day full updates from Jackey in the office which were so re assuring and extremely helpful. Mt Parents, after this Ordeal of the break in and what they had been through, did not really want to move back into the house, well down to the full team at Caught On Camera, i am delighted to say that my Parents were back in the day the team finished their two day installation. This company is truly so professional and at an Elite level from customer service, installation and equipment used. Would fully recommend to anyone out there.”

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Posted 2 years ago

“I contacted Caught on Camera recently, they promptly gave me an appointment , Matt explain clearly what he was going to do. The following week Matt and Adam came on time, install the equipment the same day, it was very tidy and neat, they train me how to use the equipment. They are very professional and I wouldn't hesitate to recommend them. The quality of the picture is very clear and the system is friendly. Thank you . Laurence”

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Posted 2 years ago

“Caught on Camera installed my home security cameras yesterday. Matt and his colleague turned up at the time they said they would and installed the equipment in a timely manner. The installation was neat and tidy and cleared up completely. Top job and we are very happy either the result and would not hesitate to recommend to others.”

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Posted 2 years ago

“A very Professional, Jay advised me regarding the specification, equipment was delivered as ordered and on time. Matt and Adam installed it and spent a lot of time training me regarding the capability. They were in no rush to leave. Excellent company. courteous and reliable. Tidy workmanship with attention to detail from the start. They delivered everything as specified. I don’t often recommend but in this instance it is entirely deserved. Many thanks to the team, both front and back of house.”

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Posted 2 years ago

“Professional, courteous and reliable. Tidy workmanship with attention to detail from the start. They delivered everything as specified. I don’t often recommend but in this instance it is entirely deserved. Many thanks to the team, both front and back of house.”

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Posted 3 years ago

“A few days ago we have upgraded 9 cctv cameras in our community center with Caught on camera's team. The work was very neat and tidy, once everything was installed they took us through the system set up to make sure we knew how to work the system before leaving. The team were very professional, polite and helpful. The picture quality of the camera's is 1st class. Very satisfied with the end result. Would highly recommend CaughtOnCamera.”

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Posted 3 years ago

“will be paying the invoice in about 20 minutes but I would like to say: That Matt and Billy did an excellent job. Punctual, polite, discussed and explained the positioning and the cabling. Very neat work, tidied up after. Thorough explanation and "talk through" of the features of the CCTV, set up on my phone. Great team work. I am very happy with the installation. I would recommend Caught on Camera and in particular Matt and Billy, without hesitation, to any future customers. Having just written this review, I checked the camera. At 17:08:45 the camera clearly showed a "fly tipper" - just hours after install! Footage down loaded to the Council for action! 07501059603 if anyone wants to verify!”

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Posted 3 years ago

“Jay from Caught on Camera updated our current cctv system professionally and expertly, when the original installation company said it couldn't be done and with a very friendly manner. He talked us through the update with instructions we could understand. Can't rate him highly enough. Very fair pricing considering he could have told us the whole system needed replacing. Very trustworthy.”

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Posted 3 years ago

Caught On Camera UK Ltd is rated 4.9 based on 162 reviews