“I bought the Joyce wedge sandals and although they were quite stiff, and a different color than pictured, I wore them. As I walked in them the first time I noticed that they made a funny loud clacking sound. The next thing I knew I went down in WHOLE FOODS after sliding on the bedazzled sole of the shoe. I think that it's a nice touch but in a wedge in an odd place. Perhaps the jewel wasn't hammered in properly but I think this is a dangerous addition to the shoe line. I looked at other shoes and the jewel is placed in a location closer to the heel that doesn't cause a clacking sound or slippage and a broken wrist. Sorry, but I won't be buying this line again.”
“Package was sent to the wrong address and its unfortunate that CC doesn't have a phone line to talk to a person and I have to wait 24 hours for an email response.. further delaying the problem/process. I hope I can get this resolved quickly.”
Hi Marion,
As emailed, I am working to find a resolution to this issue that management will agree with as the package was sent to the Ship-To address that was listed on the order. Best Regards - Jamie.
“Everything went fine, until I reached out to someone regarding a need to exchange for a half size smaller. I haven't heard any response at all about availability. I must have confirmation before mailing this pair back for the exchange. If someone could please help me that would be wonderful.”
Hi Natalie - we are so sorry to hear that there has been an issue in trying to communicate with us. I am sending you an email with a UPS label to the email provided here to process your return and will follow up with what you needed exchanged on that correspondence. Please make sure that contact@corsocomoshoes.com is added to your address book so the email doesn't go to junk mail. Best Regards- Jamie.
