cdkeys.com Reviews

Name: cdkeys.com
Rating: 4.07

4.1 Rating 875 Reviews

78 %

of reviewers recommend cdkeys.com

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4.1

Based on 875 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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"One of my favorite PC games store! \r\nThank you guys! \r\nYou are the best!"

cdkeys.com 5 star review on 10th March 2024

Denys

"Got it instantly without any issues"

cdkeys.com 5 star review on 19th February 2024

Anonymous

"Wow I am absolutely shocked and impressed! \ud83d\ude09\ud83d\ude09\ud83d\ude09\r\nThanks a million"

cdkeys.com 5 star review on 13th February 2024

Bain

"Reliable. I bought several codes from here and never had a single complaint!"

cdkeys.com 5 star review on 8th February 2024

Javi

"Managed to grab Arkham Origins Blackgate, a game I repeatedly demolished on 3DS growing up, for a buck forty for the definitive PC edition since it's been delisted on consoles. Quick, easy, painless. Paid through PayPal just in case though."

cdkeys.com 5 star review on 6th February 2024

Diarmaid

"Attention Warning!\r\nCdKeys.com is a fraudulent keyshop. A product that was pre-ordered a long time ago is not delivered, although it is still offered in the store. CDkeys does not give a comprehensible reason for this. The paid purchase price is not refunded, but misappropriated! Attention!\r\nThe refund of the purchase price is denied! The order has been listed in my CDkeys account since the release of the game. The game is currently sold by cdkeys. A delivery will not take place. CDkeys refuses to refund the purchase price. I am supposed to take a voucher, but for what, because CDkeys does not deliver ordered goods!\r\nFurthermore, CDkeys recently manipulated the order details in my account afterwards and removed the button to retrieve the key. I have saved screenshots as proof.\r\nCDkeys refuses to state a responsible person and the place of jurisdiction, so I cannot file a criminal complaint for fraud and embezzlement at the moment.\r\nAttention fraud!"

cdkeys.com 1 star review on 10th June 2023

Holger

"Attention warning!\r\nCdKeys.com is a rogue keyshop. A product that was pre-ordered a long time ago will not be delivered, although it is still offered in the shop. CDkeys does not give a comprehensible reason for this. The purchase price paid will not be repaid, but embezzled! Attention!\r\nThe repayment of the purchase price is refused! The order has been available in my CDkeys account since the release of the game as soon as available. The game is currently sold by cdkeys. A delivery does not take place. CDkeys refuses to refund the purchase price. I'm supposed to take a voucher, but for what, because CDkeys doesn't deliver ordered goods!\r\nIn addition, CDkeys recently manipulated the order details in my account and removed the button to retrieve the key. I have saved screenshots as proof.\r\nCDkeys refuses to specify a responsible person and the place of jurisdiction, so I have not yet filed a criminal complaint for fraud and fraud"

cdkeys.com 1 star review on 8th June 2023

Holger

Anonymous

Anonymous // 01/01/2019

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Denys

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“One of my favorite PC games store! Thank you guys! You are the best!”

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Posted 1 month ago

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Anonymous

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“Got it instantly without any issues”

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Posted 1 month ago

Bain

Unverified Reviewer

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“Wow I am absolutely shocked and impressed! 😉😉😉 Thanks a million”

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Posted 2 months ago

Javi

Verified Reviewer

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“Reliable. I bought several codes from here and never had a single complaint!”

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Posted 2 months ago

Diarmaid

Verified Reviewer

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“Managed to grab Arkham Origins Blackgate, a game I repeatedly demolished on 3DS growing up, for a buck forty for the definitive PC edition since it's been delisted on consoles. Quick, easy, painless. Paid through PayPal just in case though.”

Helpful Report

Posted 2 months ago

Holger

Verified Reviewer

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“Attention Warning! CdKeys.com is a fraudulent keyshop. A product that was pre-ordered a long time ago is not delivered, although it is still offered in the store. CDkeys does not give a comprehensible reason for this. The paid purchase price is not refunded, but misappropriated! Attention! The refund of the purchase price is denied! The order has been listed in my CDkeys account since the release of the game. The game is currently sold by cdkeys. A delivery will not take place. CDkeys refuses to refund the purchase price. I am supposed to take a voucher, but for what, because CDkeys does not deliver ordered goods! Furthermore, CDkeys recently manipulated the order details in my account afterwards and removed the button to retrieve the key. I have saved screenshots as proof. CDkeys refuses to state a responsible person and the place of jurisdiction, so I cannot file a criminal complaint for fraud and embezzlement at the moment. Attention fraud!”

Helpful Report

Posted 10 months ago

Holger

Verified Reviewer

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“Attention warning! CdKeys.com is a rogue keyshop. A product that was pre-ordered a long time ago will not be delivered, although it is still offered in the shop. CDkeys does not give a comprehensible reason for this. The purchase price paid will not be repaid, but embezzled! Attention! The repayment of the purchase price is refused! The order has been available in my CDkeys account since the release of the game as soon as available. The game is currently sold by cdkeys. A delivery does not take place. CDkeys refuses to refund the purchase price. I'm supposed to take a voucher, but for what, because CDkeys doesn't deliver ordered goods! In addition, CDkeys recently manipulated the order details in my account and removed the button to retrieve the key. I have saved screenshots as proof. CDkeys refuses to specify a responsible person and the place of jurisdiction, so I have not yet filed a criminal complaint for fraud and fraud”

Helpful Report

Posted 10 months ago

Dave

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“I ordered a PS+ card and I immediately went to claim it when the email arrived. I put it in on the playstation app and was informed that it was used. CD said all its keys are new and I must have received it without knowing... My purchase history says otherwise. I was then brushed off saying that I had to fight sony and I would not be getting a replacement. Bizzarly enough, Pay pal sided with them because they could "prove delivery". Delivery of a used code!!!! Anyway check the Better business Bureau page. Many customers have the same issue.”

cdkeys.com 1 star review on 2nd August 2022

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Posted 1 year ago

Dontgetscrewedlikeidid

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“I bought a game key for a title that's really glitchy/performs terribly. I did my due diligence - made sure everything was updated, double-checked settings, contacted the game creator's customer support, and even did a full reinstall. That particular game just works horribly when using multiple monitors. This was certainly something I couldn't have guessed would be the case prior to purchase/install (it's 2022 why would a game not work with multiple displays?!), and it definitely wasn't disclosed in the game's description. Instead of CDKeys issuing a refund or even a store credit for the broken product so I could buy a game from them that actually works, they basically just said, "tough luck." You can't always know it's a broken, glitchy game until you install it and, once you do, you're screwed - CDKeys keeps your money & walks away. I essentially got punished for making an effort/spending my own time to get a defective game working. They're just in it for a quick buck. They don't care if they're selling you poo and, when they do, there's no service whatsoever. Don't buy from them. Get it somewhere that stands behind what they sell.”

cdkeys.com 1 star review on 11th February 2022

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Posted 2 years ago

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Anonymous

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“Someone fraud my account and bought something for 196.78 from this company I am explaining to them I am a older woman and I was frauded and they told me pretty much they are sorry but they not giving me a refund these ppl are crooks and I don’t know why ppl deal with them I will be taking this further”

cdkeys.com 1 star review on 23rd January 2022

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Posted 2 years ago

Nick Lorde

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“Ordered 12 months xbox live and 12 months ea access and the ea subscription had been used contacted cd keys and they have refused to sort it out”

cdkeys.com 1 star review on 21st December 2021

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Posted 2 years ago

Matthew Campbell-Codner

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“I purchased 2 games on special during Black Friday Deals on the 26th of November. My Friend happened across these games and bought them together, at the same timeframe, he successfully obtained his keys. I however had the "awaiting" status from the beginning, I have contacted support and asked what is happening, I was asked if I would wait of if I would prefer a credit. I opted for the game as it becomes available. I contacted them again today on the 15th December only for them to merely credit me, claiming a fault on the website. This is unacceptable. I am not satisfied as I am a new customer to them and this is the very first experience with a recommended platform, I cannot accept the manner in which this is handled. It's the principle.”

cdkeys.com 1 star review on 15th December 2021

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Posted 2 years ago

Jamie

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“On the 1st of December I made a purchase on the CDKeys.com website for £100.00 for the Fortnite Bomber Skin for the PS4 I did exactly what there instructions told me to redeem the skin, the package was shown I then pressed redeem and a error message was shown stating that the code had expired, I then tried to contact CDKeys.com via telephone but there phone is always buys so I emailed there customer services team they asked for screen shots and a few other things in witch I gave them there next email was to say they are looking in to this and it will take 72 hours that was over two weeks ago ! when I I email them it's the same response stating they are looking in to it and will get back in contact with me. There code did not work all I'm asking for is a code that does work or a refund I've sent them everything they have asked for and this is how I'm treted and further more I can't even log in to there website no more as it shows "The owner of this website cdkeys.com has banned you temporarily from accessing this website" to me they have done this so I can't leave a review on the Bomber Skin pack as its clearly a scam !!!! do not purchase anything for there website as your code will not work and there customer service team will say the same thing to you all the time that they are looking in to it !”

cdkeys.com 1 star review on 10th December 2021

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Posted 2 years ago

Roseli A Melo Fonseca

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“On the 30th of August, I bought a V-bucks for my grandson, when I tried to redeem it shows that it was already redeemed. I asked the company my money back as we did not redeem the v-bucks. Playstation investigated and the v-bucks code was redeemed on the 24 th of August, six days before I bought. I lost £20. Don't trust!”

cdkeys.com 1 star review on 9th October 2020

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Posted 3 years ago

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Anonymous

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“I have shoped a few times now and everything was ok, but this time they sent a redeemed code. DID NOT RECEIVE A REFUND, ANOTHER CODE, NOT EVEN A RESPONSE.”

cdkeys.com 1 star review on 5th September 2020

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Posted 3 years ago

Ian McNelley

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“False Advertising - Regions not listed accurately I purchased a game from the website with the region setting being "worldwide". Two exceptions were listed (US and Canada) so, as they did not apply to me, I felt safe to get the game from them. The game did not work due to it being region locked which was confirmed by the company when I complained. I was refunded but, the advertising for that game, and likely others, is incorrect. After repeated attempts by me to make contact with the company about this false advertising, My complaint and concerns have been ignored and, even now, The game is still be falsely advertised as having a "worldwide" region key. Dishonest and untrstworthy. Additional Info -- CDKeys Support staff closed my open ticket addresssing the false advertising claim about the specific game I purchased (order No. 11367875897), Snowrunner on PC on the 22nd July, 2020. The ticket was closed with NO contact from the company, NO warning it would be closed or any contact in the slightest. PS -- I have chat scripts, screen shots and emails to back up everything I am saying about this company/issue”

cdkeys.com 1 star review on 3rd September 2020

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Posted 3 years ago

Courtney

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“Please be aware THEY ARE NOT LEGIT. I bought Witcher 3 but was CHARGED by CD Keys for a FREE code. They then claimed to me that their keys are from authorised locations but GOG (the platform who run the Witcher games) stated specifically that CD Keys are not authorised to do so. CD Keys are also removing a vast majority of negative trustpilot reviews (improper use of flagging tools) to sway their rating. They also refuse to verify negative reviews which is clearly a ploy.”

cdkeys.com 1 star review on 8th August 2020

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Posted 3 years ago

Sandro

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“This site is only there to scam you ID. Your ID should never, never, ever geet in other hands. It can be used to make fake IDs and can provide you large problems. See Screenshot for further information. Avoid if you can.”

cdkeys.com 1 star review on 21st June 2020

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Posted 3 years ago

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Anonymous

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“Cant fault these guys, have ordered close to 40 games and have been using the site for over a year for all my PC game purchases. always delivered on time (usually within minutes/seconds) with zero problems. Can never work out why this isnt 5* all-round, cant recommend this site enough. can only assume when i see a bad review for this site its from people not understanding how to get your key (usually via email with a link) and dont actually read the instructions on nearly EVERY SINGLE PAGE.... *(pic is just one account i have with all cdkey purchases)”

cdkeys.com 5 star review on 4th June 2020

Helpful Report

Posted 3 years ago

cdkeys.com is rated 4.1 based on 875 reviews