“I have been trying to use my Voucher with celebrity to book a cruise with no luck emails have been sent no reply very poor service obviously don't need the business.”
“Why will Celebrity Cruises not refund the money to those who paid you in good faith. The way Celebrity has handled this has really put a bad taste in a lot of patrons mouths and has really hurt their reputation amongst the cruising community. We have all suffered from this pandemic but Celebrity doesn’t care about the patrons that have supported them. They have had our money for 2 years. Things have changed from December 2019 when we booked yet they hold us hostage We have supported RCC as well Really frustrating”
“I would like to say a big Thank You to Celebrity Cruise Line for making are main holiday for quite a number of year's such a memorable one each time we cruise with them through out the world, and we always book are future cruise before we leave the ship because you can obtain such a good deal and know you will be safe and so well looked after from start to finish, Long may it continue in light of all we are all going through at this present time.
Alan C”
“Fabulous customer service. Good value. Overall a great holiday on a fabulous ship with terrific staff throughout the ship, great food and wonderful entertainment . Also a great selection of countries /ports to visit. My only criticism is that shore excursions are overpriced.”
