“Absolutely appalling treatment during coronavirus outbreak. Refusing to refund the ticket despite cathay pacific assuring me they have authorised a full refund to be given. I will now go back through my credit card company to get the money back out of these fraudsters.”
“SCAM - Threatened them with police + they have since offered me £50 to remove this review !!!!
The reviews are mixed so I risked it. No ticket after 48 hours and told nonsense by Kevin on the phone. The booking confirmation looks like it’s been made in word.
To get a refund I threatened to report them to the police. They sent the money back quickly. Tip if you need help.
They have since emailed me and offered me £50 to remove a negative Trustpilot review I wrote.
It sucks to pay more, and it’s so easy to be lured in. But don’t give these scammers anything. Pay that bit more. At least you’re safe.”