“If I could give this “company” 0 stars I would. NEVER buy anything from them. I ordered 2 pairs of boots well over a month ago and each time i ask customer service for a tracking number that say “it’s the busy season so we can’t provide you with shipping updates yet, but as soon as the post office does we will relay”. I’ve been told my shoes were shipped 3 weeks ago but still have not received a thing. They are a joke of a business and if I do ever receive these boots they’re getting returned immediately. I have even instructed the card they were purchased on to start fighting the transaction.”
“Wish I’d read the reviews before ordering.
Ordered in January, no information from them, no product, and even if it does show up someday it sounds like from other shoppers it will be an inferior product.”
“This company is a scam do not order anything from them. They take your money and you never hear anything back from them just like the others mentioned. It's sad that there are people like this fake company out there stealing money. They will get there day though!!!!!”
“When you place an order, they take your money and don’t send a confirmation. The. When you call looking for your purchase, they act like they know nothing and ask for the order number, which you never got.
It is a circle jerk with a jerk company. Log off, don’t order anything and/or, if they’ve already stolen your money, report them to the better business bureau if you can actually find a business address.
They are a fraudulent company stealing your money and not delivering the order.”
“This website is garbage! You never get the full order and they do not refund! Do NOT EVER order from this website! It is absolutely AWFUL and they do NOT CARE about customer service! GARBAGE!”
“I ordered almost a month ago and still don’t have a tracking number. They advertise like they are in NY. They are in China and have one person running their customer relations.”
“I am giving them one star because there is no "zero" stars. RUN, don't walk AWAY from this company! I purchased a pair of sneaker/boots from them, they arrived many, many weeks later, they SMELL LIKE PAINT THINNER and STRONG CHEMICALS, they are cheaply made, and do not fit well. I IMMEDIATELY contacted them to inquire about a return. THEIR LAME ANSWERS CAN BE SEEN BELOW. THEY STILL HAVEN'T GIVEN ME A RETURN ADDRESS WHERE TO SHIP THEM. Are they in CHINA??? Does anyone know anything about this SHADY COMPANY??”
“I believe this company to be a scam. I find it very odd that they have beautiful shoe ect on their IG but noticed that they didn't have any likes. I mean that is pretty odd for a site that has alot of nice things”
“Same as you very one else, I order two sweaters as Christmas gifts on December 6. I still haven’t received on January 24. I have received the same responses as the other reviewers, sorry it was lost. It’s been resent, etc. it’s a scam company. Keep an eye on your credit card with Chloebuy. Lesson learned!”
“Ordered shoes the first week of December and it's now January 22 and still have not received shoes. I have emailed them repeatedly. I've been told they were lost in mail, that they have been found and reshipped, now I'm being told that they are REMAKING the shoes and should be shipped soon. They will not send tracking information nor provide a customer service phone number. This "company" is fraudulent! DO NOT BUY FROM THEM!”
“Get in touch with your bank immediately and dispute any charges made with this “company”. This is a fraud company and they are scamming people with claims such as “package lost in air port” or “delays in transit”. They send a link to a completely fake package “tracking” system and their is no phone number to contact customer service. Do not bother emailing them, the only help they will offer you is a percentage off your next FRAUD purchase. No refund will be given, no items will be received. You have been scammed, so again, please call your bank.”
“I placed my order Dec 14th. Its still stating that my order is confirmed. Outreaches to the company has yielded nothing but cheerful apologies. I'd add a photo however I have no products to show.”
“This place needs to be shut down. My order never came (it is jan 16th, I ordered in November) and they are hastling me to find a new item at the same price as I have already paid because the one I ordered is out of stock. DO NOT USE THIS COMPANY. AND THEY SHIP FROM CHINA OR SOMETHING. So shipping will take 80 years anyways. But mine got "lost in transit" - BS”
“I wish I could give this zero stars! I ordered 6 items with a mix of clothes and shoes back on November 3. I have emailed them 3 times to see where my order is and all they say is sorry to hear that you will be receiving your order shortly blah blah blah. I finally got my order Tuesday evening to only find 2 pairs of jeans out of my entire order! I am so frustrated! At this point all I want now is my money back! I’ve threatened them with a final email and I’m hoping that they give me my money back! Don’t buy from a company that does not have a contact phone number! GARBAGE!!!”