“received my watch very impressed with the level of service. At first I was worried due to reading some of the other comments left but seriously there is no need to panic. I will definitely be returning to city Watches for further Watches.
I also would like to comment how quickly they respond to inquiries made, I had a response merely 4 hrs later with a royal mail tracking number
Brilliant service and many thanks
Steve”
“Brought a Seiko, has a faulty bezel, which is not engaging as it should, too much tolerance. Sent them an email completely explaining the nature of the problem. They asked for photos and an explanation! I explained that a photo won't show the bezel engaging! And I'd already explained the problem. They are now ignoring me. I had some reservations about buying from CityWatches due to comments on line. I can only advise others, shop elsewhere, really. I will have to use my credit card protection.”
