ClassicMovieStore.co.uk Reviews

4.68 Rating 899 Reviews
93 %
of reviewers recommend ClassicMovieStore.co.uk
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 73%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email
Read ClassicMovieStore.co.uk Reviews
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Phone:

0208 123 1333

Email:

support@classicmoviestore.co.uk

Location:

PO BOX 318

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DIDN'T GET WHAT I ORDERED.

I WAS SENT MAN ABOUT THE HOUSE AFTER I ORDERED HOME TO ROOST.

AND AS I CAN'T BE BOTHERED TO RETURN THE ITEM IV'E BEEN COMPLETELY RIPPED OFF!
Posted 5 years ago
Hi there Ms Nugent,

Firstly thanks for your custom.

I am sorry to hear this. Today we will get you the correct dvds sent out, and also have some harsh words with whomever packed your order. We want all our customers to be 100% happy.

I have noticed you did not contact us at all regarding this. For future reference if you have any issue please contact us and we will resolve any issues.
Posted 5 years ago
Item not arrived & have to wait 15 days before they will look into. Looks like I'll have to find a diff birthday present :(
Posted 5 years ago
Hi there Tree, your dvds were posted on Monday, which is 5 working days after you have left this review. You have selected the free delivery which we suggest is 3-5 working days on average at this time of year (December 7th). Therefore I would expect these any day. We do offer guaranteed next day delivery if you need items by a certain time, which you did not choose.

I believe you have not contacted us at all before leaving this review. If you item is not with you by Monday please do contact us, by phone or email. we do not expect people to wait 15 days, however this is time scale before Royal Mail class an item as missing.
Posted 5 years ago
Hello, my name is George McGeouch. I bought the Roots collection and I would say Piracy at the highest order, to say dissatisfied is a understatement really. Not original DVDS, I would have gladly paid more for right quality. Thank You George
Posted 6 years ago
the sound and picture quality of the dvds was poor to the point of them being unwatchable I would expect more for my money than what appears to be a dvd filmed off a television screen using a video camera which wasnt tracked. I fear the cameraman had also had a skinfull !
will not be making any further purchases from this website
Posted 7 years ago
Hi there Nick,

Sorry to hear you were not 100% happy with your order. To be clear you ordered a complete set of Roots which is an official sealed brand new release from Warner Home Video here in the UK. We have along with many other UK retailers sold many of these and never heard these comments before. The series however was made in 1976 which may explain why the quality is not as good as a modern day release.

We also notice you have not contacted us in anyway either via email and or phone. We would be happy to discuss and help you further to resolve this as we want all customers to be 100% happy.
Posted 7 years ago
ClassicMovieStore.co.uk is rated 4.68 based on 899 reviews